NO IRON IN ROOM CALLED THREE TIMES.NO TRASHCAN IN ROOM.ICE MACHINE LEAKING ALL OVER FLOOR.DIDN'T GET GIFT BECAUSE NOT DIAMOND MEMBER

Free parking and big rooms

The rooms smell like mold or mildew. I switched rooms and had the same issue with the smell. The room I was originally in had damages which caused me to change my room in the first place.

The cleanliness was 2/10 and I would not recommend this hotel to anyone.

Nothing

They claimed not to have our reservation, were fully booked and could only accommodate us by sending us to their Homewood suite attached hotel. I paid more for my reservation than the cost of the Homewood suite stay, and the are trying to charge me again.

The fact that it was a target in walking distance

That the bed had a random stain on the sheet underneath

15 dollars parking per day, big bed.

The staff desk is unfriendly, they don't help you. We had to wait for our room after checking time, this delayed all our booked activities. Also they found and then threw away my gold earrings. The location is far from everything, you need to take Uber for the city center for 20 dollars.

We went to the restaurant for breakfast and hour and minutes before breakfast time was over and were told no one else would be seated because the kitchen was backed up. No apologies, no alternatives given. Asked for a manager and were told they would not be there for another hour or two. The staff was very rude and had no customer service skills whatsoever. Also the tub clogged and the sink was leaking. Overall not what I expect from a Hilton

Everything

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