We liked the breakfast

Running toilet never fixed during the week we stayed; housekeeping never vacumed until I requested this basic service; couch bed was too old and 'bowled' even with a topper; we were charged for services never rendered.

Clean, great location across from mall. Accommodated room requests quickly and effectively.

Low toilets. Breakfast nice-bit overpriced Corner Pantry was very expensive. $6 for a candy bar??

We actually moved to the Sheraton from a nearby La Quinta because the conditions were remarkably better at the Sheraton. Unfortunately we found some small insects in the bed on our last day. We reported it to the front desk. They were supposed to make sure the sheets were changed & the room cleaned. Instead when we returned that evening nobody had even visited our room. The bed was unmade, the towels were still in the tub where we’d left them. The room was untouched. To there credit the night manager, Toby, provided its a different room to sleep in for that night & comped that night for us. I’ve stayed at this Sheraton before & it has always been a good hotel & good value. They were far superior to the La Quinta which was what we needed at the time.

The cleaning staff would tidy up the room but didn’t change sheets, even when we specifically requested it. In fact on that day they didn’t even touch our room after we asked them to.

Toby the manager is always in great positive vibe and great customer service

The rate

Very good location to see all of Minneapolis and St Paul. safe, secure and comfortable rooms. Would stay again

The location in a natural environment so close to any facility.

Nothing

Pool area and Jaquzzi