The waffles

Bed was uncomfy

The area is quiet and felt safe (we chose this hotel for its proximity to The Fillmore theatre). Choice of two buses if you don't want to walk the 15 mins from theatre to hotel, but we felt totally OK walking to our hotel around midnight. Japantown is lovely. Very close walk to Van Ness, Geary or Fillmore buses (for north/south buses to Pacific Heights or to connect or the Mission, Lower Haight, Haight/Ashbury etc). The bed and pillows were very comfortable. The location of fridge in the bathroom was quirky, but actually worked out great because we could close the door and not hear it at night. The air conditioner cooled the room down and while noisy, it cut out some of the street noise. Always glad to have a safe in the room. Liked the plentiful closet space and hangers, as we were staying 7 nights and loved having a spacious room. Loved the bathrooms counter space and duel sinks. The breakfast is a simple continental breakfast, but for me, all I needed to start my day. Considering the age/type of building, it's great having an elevator and not just stairs (we were on the 4th floor). Staff were very accommodating at all times (minding our luggage with our early arrival and also the day we checked out, so we could quickly get our car without hauling luggage, helping us source some packing material). We would happily stay here again when visiting San Francisco.

No dislikes at all. It's a really good base for exploring San Francisco. But, here are some suggestions: A larger towel rack in the bathroom and perhaps extra hooks? There aren't many outlets in the rooms, but we understand it's an older building, so we made do. We stayed a week and were happy to hang our towels and not need room service. We were a little surprised to find towels had been dropped off in the bathroom one day, even though we had the do not disturb sign on the door. Recommend earbuds and having the AC or fan on at night to cut out street noise (thin, single pane windows and there was regular garbage collection, or something that sounded like it, before 5:30am). Having said that, the rooms were quiet. I heard music from the room next door when approaching my door but once inside couldn't hear anything. Sometimes people walking around above, because there are no rugs in the rooms. Rugs would be great for a little soundproofing, but I understand they make extra work for housekeeping and it's easier to clean without them.

Great staff, nice decor.

Almost everything . Free breakfast felt good but would have been happier if could be a bit more lavish or say a few more items added please . Room and bathroom excellent but do not have their own coffee machine or much of a TV . Overall experience excellent considering the building being from 1902 . Staff gets my 10 out of 10 with Maria and Manoj served all tirelessly and with a big smile . Best value for money .

Noise easily entering the room . Noise from upper room to the lower room or from side room etc though understandable but a bit disturbing but I cannot think of how they can stop that unless insulating(/ possible sound proofing ) all sides and floors . Yet we love the place .

The staff were excellent. The hotel is very Victorian but also very clean. No noise issues for us.

The reception area and bar need a major update. WiFi was erratic.

Cool bed and breakfast was good

Parking

Loved this hotel! It’s beautifully decorated with original furniture and art but also incredibly clean. Was a pleasure to stay here.

Super hilfsbereites Personal, Angebot an der Bar, grösse des Zimmers, Lage.

Das Frühstück ist dann doch eher für "Gestrige".

Location is really good

Outside pipes where really noisy, but we asked to change our room when we arrived and it was allowed fortunately.

Super friendly and helpful staff!

Staff were great and room was clean and comfortable.

Better air conditioning.......too noisy

Location, cleanliness and staff

Breakfast was a very limited buffet. Hotel decor tired.

The room was nice and big with lots of space. It was lovely and clean. The breakfast, although only continental was great and there was free coffee available in the foyer at all times.

The hotel was a bit of a walk from the main area of San Francisco and uphill alot of the way. With a stroller and child it made it a bit more difficult but we managed!

They give you bathrobes on top of the usual towels which is nice.

Lighting of the room was terrible - very badly lit. The whole place smelled really bad, like very cheap cleaning supplies and it really stinks up the whole reception and even the rooms. The sink is very poorly engineered as the faucet does not come out enough to be able to wash hands properly. Windows were very old and were kind of stuck and in any case it would be impossible to keep them open as our room faced right above the exhaustion chimney of an elderly home’s kitchen and we would get all their fumes. Breakfast totally underwhelming, with very few options.

I caught a serious cold when staying there, the stuffs offer me a lot of help.

The wife liked the place. The staff were very helpful and professional... Will definitely consider this place again. Thanks

She didn't mention any negatives

We truly LOVED that the hotel had real plates and cutlery, as we have experienced more plastic/paper in other hotels. Still, the butter, jam and spreads could have been offered fresh rather than plastic packaging. We were happy about our standard room, the bed was comfortable. The facilities of the room were satisfying, service was nice.

Our door to the bathroom were a bit difficult to close/open, but we managed. Other than that, only downside I could think about was the jam/butter single use packaging rather than served in a 'jar' (as we are now very much used to in Europe due to sustainable development), but apart from that all was good. :)

The staff - Alisa, Manoj, Maria - were all very welcoming and helpful! The room was lovely.

The hotel has a charming old city feel. Most of the artwork is original from way back.

The lights were too dim. Water in shower was barely strong enough to rinse out my hair.

Staff was very very friendly and helpful

Location and comfort

There is no parking

The stylish hotel and cozy rooms.

I would have loved some ham and cheese at the breakfast buffet.

Old Victorian style

The ceiling fan did not work...very hot room The shower head was completely disgusting The bes posts were not too secure to when you moved you felt a shift

breakfast

Everything staff was fantastic would stay again

Nothing