Close to Busch Stadium and walking distance to all. Very nice staff and breakfasts delicious

The beds were not comfortable. The room didn’t stay very cool.

Rooms were clean and comfortable. People were friendly and helpful.

this place has hidden fees...My bank account went into the negatives because this place charges hidden parking fees. The pool did not accommodate little kids. My 5 year old could not touch anywhere in the pool only the steps. We felt like we were in the projects of Chicago and would not leave the hotel without out doors locked with the amount of people coming up to us at every corner asking for money. I would not stay here again.

Excellent location, the staff was amazing.

N/A

It was very convenient to the arch and a very good view. Nice walk to the baseball field I would highly recommend.

I don’t have any complaints

It was nice and loved the pool

Needs a hot tub lol just kidding

That I only had to stay one day.

The breakfast was barely up to par. Runny eggs and under cooked sausage. The toilet ran too long. No microwave. No view. Too many taxes. For the cost, not up to par.

breakfast

room service and parking

Great breakfast

Close to Busch stadium, and with in walking distance to enterprise concert venue.

Everything was good.

Clean

Liked everything except the ice machines did not work

El desayuno muy completo, inmejorable. Muy bien situado, puedes recorrer a pie puntos de interés. Elección asegurada si vuelvo a la ciudad

El único defecto: el precio del parking. Es excesivo

Excellent

That was nothing to complain about Stay was above expectations

cleanliness

the elevators and having to scan my room key to reach my floor

check in was a breeze. Room was decent

The parking garage was a little tight. we were afraid we werent going to fit .

The breakfast was good and i slept good overall

The price changed when I made it and went up

Location.

Took long time to get into an elevator.

The staff was very friendly

The room was filthy, I'm a house cleaner, so I'm picky, I will admit, but there was dust, dirt, and hair everywhere. We were on the same floor as the pool, yay! But it smelled so strong of chlorine that I got a headache. We didn't even get our OWN shampoo, conditioner, and body wash. It was a big reusable bottle that everyone who stays there has used. I couldn't bring myself to use them because you never know what someone has done to it! This hotel took cheap corners. The elevators were disgusting and looked as though they've never been cleaned. $330 to stay 1 night in a disgusting hotel. This was the most I've ever paid with the worst experience. I did not bring it up to the staff because they were all very sweet, and they didn't deserve that stress, but all the owners of this facility should be ashamed!

The parking was amazing and check in was fine. Breakfast was great and the staff in the breakfast area were amazing and so nice.

The sink in the bathroom was completely clogged. The outlets were extremely loose by the lamps and didn't work. There was hair in the bathtub when we got there. The beds were incredibly uncomfortable.

Hotel was clean and comfortable.

The day we were checking out the elevators were taking forever to get to us. My fiancé waited for an elevator to go down for over 10 minutes and another 10 trying to go back up to our room on the 10th floor. He decided just not to come back up and when I tried to go down after I faced the same problem. I decided to take the stairs but they do not lead directly to the lobby and I ended up having to walk out the parking garage. Just not a very efficient system for a hotel with such a large capacity. I also called to try to add him to the reservation (which we have done many times in the past) though it was under my name because he was going to get there before me. They told me it would not be possible and that I would have to be there with a card to check in. I got on Booking.com and changed it all to his name but it was not convenient or very kindly received. When he arrived they were also out of parking and just told him to park his truck in the handicapped spot.

Elevators didn't work door lock was broken pool wasn't clean

טובה מאד

אין טענות

The staff is absolutely wonderful. Every employee we encountered wasn't just professional, but also genuinely kind and helpful. From the front desk, to housekeeping, to security outside. Every single person was wonderful! The bathroom was a great size, and the room nice and clean.

The hottub was under construction/repair. The pool ladder was broken/loose, and my daughter slipped and bruised both shins pretty bad. the pool area was VERY crowded and extremely loud. All towels were used by one huge group for hours the only evening we were able to swim, so that was kind of a bummer for my kiddos. The room was clean, and the bathroom was great. The beds weren't super comfy though. The elevators were functioning oddly and skipped floors or paused ever 2 floors.

The receptionist was polite and offered us places to eat

Bad location, pool reeked of bleach, elevators were awful!! And had to use our hotel card to go anywhere and everywhere. The whole set up was just really inconvenient for us.

The breakfast was good , the room itself was nice .

The front desk was very inconsiderate with the amount of people that were in the lobby they were having small talk while lobby continued to fill up . Elevators currently having issues . And security guard was no help at all when needed.

Walkable to everything we had planned. View of the arch was amazing!

Nothing

Unsanitary conditions. not cleaned properly

Clean and good location

One elevator was acting up and pausing every two floors.

Comfortable beds. Excellent, friendly staff.

Elevators were nit all working causing long lines.

Location was perfect.

Elvators not working properly.

Somewhat close to arch

Elevators bad