good basic continental

Clean rooms. Pleasant staff.

Unsavory types sleeping in their (2) vehicles in the parking lot. When we mentioned this to the night clerk, she said that there was nothing she could do. We felt uncomfortable walking our dog out front.

Selection was good

Very nice hotel. Nice amenities and a mineral (not chlorine) pool! Clean and quiet. Sherry at the front desk was extremely helpful!

Lots of mold in the shower stall. Also a broken ironing board.

Clean!

very pleasant

Nice room, friendly staff

Breakfast options were below average

friendly staff clean and quiet

Staff was friendly, but with limited time to address concerns

Roach in bathroom. Floors in bathroom and living area dirty. Power strip between beds did not work to charge phone. Room was not made up for us during a two day stay.

There were ants in the bed in the bathroom carpet had stains tv did not work just not a good experience

new hotel feel

nothing memorable as a -

Very good breakfast buffet! Great variety of options each day, and everything was fresh. There was always a staff member on hand if something was needed.

I'd asked for adjoining rooms, since there were five of us in our party and a dog. We were given two adjoining rooms in the opposite directions; so each of our rooms were adjoining to strangers' rooms. I was told to keep asking to see if one room or the other could be switched so we could connect. After the third day (of 7) I stopped asking. The outdoor pool was closed 6 of the 7 days of our stay. My two youngest children were very disappointed by this. We were provided "refresh" room service on only two of the seven days of our stay.

Everything was perfect

For the city I think it’s an expense prices on the rooms

location

n/a

The pool was mineral water-- just like the springs we came to visit! The bed and pillows were so unbelievably comfortable. We had 2 adults and 4 kids, plus my ESA dog. The king suite with a sofa bed worked out great. They even let us have a pool party for our 15 year old since most of the parks were closed due to the storm. Definitely will book this place again. Thank you Joy and the staff members for allowing us to celebrate here.

the shower head needed to be updated. it sprayed everywhere.

ground floor rooms clean and very comfortable

nothing