Great customer service

Honestly everything was good

Great Staff, very good rates, very clean room and bathroom.

It is a bit outdated, tape on the carpet in the hall, outside door locks broken. The hot tub was pretty dirty. But none of that was terrible given the price.

While the room I had didn't offer a bath tub, the shower was phenomenal. If all locations have this same shower set up with the same water pressure, your hotel will become my absolute go to for travel. However the breakfast options need an upgrade.

Breakfast could have been better. While it was a "hot" breakfast, some of the pancakes were hardened from over heating. Eggs would have been a great addition or a waffle iron.

Best breakfast ever!

Room was TINY. Couldn't get the luggage cart inside the room.

Great hotel (not motel) on Route 66. Friendly staff. Room was well equiped (a bit small but ok) and bed very comfortable (not too soft as other hotels have been). Shower cubicle big too. Highly recommend this place to stay.

Bath mat needs updating as it was threadbare

Comfortable and clean staff very friendly and helpful

On April 5, we checked at 7:50pm and were given room 52. The heater didn't work . After a couple of trips to the front desk and was told there was no repair man available, we were offered another room on the side of the hotel, room 117. 10:30pm, we were exhausted, drew the black out blind, turned off the lights and crawled in bed. FLASH! ...FLASH! FLASH!... It was coming from the turned off fluorescent lights above the sink! It flashed like a disco ball every so many seconds. Who can sleep with a bright flashing disco ball over your head! 11 O'clock now, no repair man, out of desperation, my husband climbed up to the sink and started unscrewing. I stood  behind him catching the long cover, the fluorescent light bulbs... I started laughing or should be crying. What is the definition of a hotel? A warm place to sleep, right? The first room is not warm, the second one we can't sleep. Now my husband is standing on the sink with this neck blended 90 degrees to the side, face grazing the ceiling performing a desperate measure with his bare hands. My husband didn't sleep much all night, the next morning, he climbed up again to that sink to put everything back. When he was done, the problem went away.  "What happened?" I asked "The bulbs were screwed wrong, I may have fixed it." I reported it all to the gentleman at the front desk the next morning who promised to talk to the owner. I have not heard from the owner yet for any compensation for being a late night mechanic and having a sleepless night. Shum

the place was clean, quiet and warm

everything was fine