Staff were very friendly and the breakfast was very good

Traffic noise

I didn’t get in the pool or work out, but overall it was great

I loved the room amenities, the warmth on the coldest day of the year and the speed/simplicity of check in and checkout. I am glad they use coffee makers and not the garbage producing pods. Finally, I liked that there was fruit at breakfast as well. The General Manager, Pavel, was extremely helpful and polite despite having to work between two hotels. He and his team deserve a lot of praise.

I want these chains to stop using plastic and styrofoam for breakfast, be more eco-friendly. This is not the local management's problem, it's Marriott. Also, the computer in the lobby seems to be for show. The computer is on but does not actually connect to the internet. I actually needed to print something bit it was impossible. The General Manager had to print it for me but at the OTHER hotel.

It was clean.

The road noise, the toilet was incredibly short.

Rooms were clean and comfortable. Staff was friendly. Easy access to hotel. Very clean

Hot tub was not functioning and couldn't enjoy. No notice of this was provided

the staff was super courteous!!

the hotel had obvious water damage recently and our room smelled a bit musty

Staff was extremely nice and helpful. Rooms were very clean and we enjoyed the breakfast! Noon check out is a great bonus.

room was nice, breakfast was amazing, staff (especially Jermaine) was incredible

the carpeting was outdated and ill fitting in spots, the elevator was not up to date on service

Everything was very clean

Price

The Fairfield Inn in Naperville was exactly want we needed and was as advertised with everything we wanted to do. Our stay was for four nights and overall it was comfortable, quiet and secure. The only thing it did not have available was the pool but this was remedied with the pool available to patrons right across the parking lot with their sister property. The hot breakfast had everything we expected with eggs, sausage, waffles, yogurt, fresh fruit, juices, milk, hot coffee, muffins and much more. Every morning it was not crowded and there was plenty of food. The breakfast bitems were continuously being stocked. Nothing ran out! The price per night was reasonable and one of the best prices in the area. We were very satisfied with the front staff and everyone working there. They answered all our questions and even helped us with freezing our ice packs! We reserved the King Executive Suite and it had plenty of room for the three of us. The King bed was comfortable anf the sofa pullout was roomy. Although the highway was close to us the noise was not a factor. The room was clean, maintained, and modern. No major problems with curtains, bathroom or electronics. Highly recommend this hotel and when we come back around the Chicagoland area we will definitely stay here again.

The pool was not available on property however they offered the pool at their sister property across the parking lot. Minor hiccup but easily resolved.

The room was excellent So clean. The complimentary Breakfast was Great

That the pool was not ready although they did provide us with an alternative. Looking forward to going back when pool and fitness center is completed.

Didn't have time to try it.

Cleaning folks were knocking on door at 9a when I have a late checkout at 1p - why were they looking to clean a room when I hadn't checked out yet?

The location was perfect for access to work, the breakfasts are ok, I was expecting a rotation on the same old eggs but I worked around that - I would have loved a bold coffee option with other creamers but understand supplies are not always available

I was expecting my reservation was the 1 king suite, apparently I got a double queen something... other than the shower and the king bed with a kitchenette I made do... The pillows I had to stack 2 firm to be able to sleep and for some reason I was checked out in error on Friday even though my reservation was for 6 nights, when they found my things still in the room obviously they realized the error.