Front desk help was really nice, the location was great.

Mattress was worn out. Paint was old. Shower was old and dripped. Room was not the cleanest.

Good value compared to other Seattle motels. Staff very friendly & helpful. Comfortable & clean. New bare wood floor is a big improvement over the previous old carpet.

A little old - needs some renovation, e.g., bedside lamps were loose & wobbly & one lacked a lightbulb.

Unbelievably nice staff at the front desk

I liked everything about my stay

Staff were very friendly, location was good - very close to buses that go downtown. Good value for Seattle.

I payed my stay in motel by Booking.com but Motel had no information about it I need to pay it again. So I payed my stay twice !

There was not a lot of available hotels/motels in Seattle when we were there and unfortunately we ended up at that motel and the price was on the lower side compared to other places.

We had bad neighbors and we almost left on the second night. One of the neighbors was a lady talking to herself for hours with some mental illness and she even got a visit from the police and a social worker at midnight on the first evening we were there (I guess someone called the cops because she was talking too loud). The neighbor that was on top of us was doing some much noise like if he was walking with construction boots at all time. And the last bad neighbor was a guy getting into a fight, and it went physical, with a girl at five in the morning and again the cops showed up. So yeah basically we didn't slept well on those two nights and I would stay away from this place unless you don't mind cops getting there everyday.

Super friendly employees!

Everything was nice.

Super friendly employees!

There was no hot water the morning of 5/7. Left voicemail at front desk # at 6am, since office doesn't open until 8am. Buzzed office door and told Manager's wife when we were ready to checkout at 7am. She apologized for no hot water.

everything

no hairdryer

They had checkout time on booking stated for 12:00 pm and it is actually 11:00 am and was banging on my door rudely.

They had checkout time on booking stated for 12:00 pm and it is actually 11:00 am and was banging on my door rudely.

polite staff, ease of location

I arranged to stay in the Marco Polo because I had brain surgery on Monday March 6. The hospital required me to stay with someone overnight the day I was released, which was March 7. My apartment did not have room for two beds, so I booked the hotel room so a friend could stay in the room with me, in his own bed. I chose the Marco Polo because it was economically priced. I am satisfied with my experience there.

it is big enough. It is warm enough. gives fresh coffee and sometimes cookies

It can be noisy especially at weekends and late at night

It was quite cold and the manager was very receptive to our need, and provided a space heater forthwith. The staff let us know that they were available for questions should any need arise. Christine, Jonathan and the Lady Manager on duty when we arrived (Oh no! I can't remember her name- shame on me!) were very friendly, courteous, and informative. If you want to meet a really good Bryan Cranston look-alike come to Marco Polo Motel on Satrurdays and meet Jonathan! :)) - big smile emoji

I don't like how booking.com phrased this question- LOL. What could've been better? There was enough lighting, the bed was comfortable enough for my wife and I, the space warmed up after we requested heat. New carpeting, exciting wallpaper or new paint, newer bed and bedding. Check my summary.

great location, cheaper than other places in the area.

room was not very clean. sheets and towels were clean and there was fresh soap so was clear someone did service the room. that said there were used batteries and tweezers on the floor by the bed and crumbs in the microwave. The lamps by the bed were both unplugged.

Everything

Nothing