The staff here is outstanding.

Needs to be updated.

The restaurants/bars were good. Enjoyed the live music. The room was clean.

The ac will only let you go to 72 degrees. Was warm at night and could not adjust ac. The phone in the room did not work. There was only 1 elevator working the entire weekend. It took 40 minutes to get the elevator to check out. The cooler policy on the beach is ridiculous. We were asked to move our cooler over about 1 foot. All we had in the cooler was water and fruit. Very disappointed that the hotel chairs and umbrellas take up most of the beach, there is no space for guests if you don’t want to rent the umbrellas. We encountered many rude staff members. Parking should be for guests only. Allowing the public to pay and park there leaves no spaces for guests.

Location was good and being oceanfront was great. Enjoyed the view every day and being within walking distance to shopping and lots of different restaurant choices was nice (highly recommend Little Palm for breakfast).

I was completely unaware there was a live rock band every single night in the bar/lounge on the ground level of the hotel. This is an old building, and as such, you can hear EVERYTHING. So if you're someone who enjoys going to bed at a decent time (10 pm or so) or if you're a family with young children who want to put your over tired kids to bed by 8/9 pm, then be prepared for that not to happen if your room is on a lower floor, particularly the 1st or 2nd floor. The music is LOUD and continues until midnight; if you're staying on the 1st floor it literally vibrates the walls/floor. This is kind of a "party" hotel, so expect noise and carrying on from other vacationers, unless you get lucky enough to have respectful neighbors. Mine had his own music blaring on his balcony before 8 AM. Hotel building is old and dated, which I expected so no surprise there, but in all honesty...it really needs some updating. Rooms are decent enough though, and the view is definitely enjoyable. SIDENOTE: Each room has a dehumidifier in them. Be prepared to empty the tray of water when it gets full. You will need to do this a couple times each day during the summer months (unless you have housekeeping do it - but even then, it needs emptying more than once). The dehumidifier cannot do its job if the tray is full; it will stop and blink the "empty" sign until it has been emptied. Personally, I wasn't bothered by this. But this is a little detail you're not informed of at check-in, so be aware.

room size

chaos in the hotel, chaos and noise late at night, I felt unsafe with my children. cat calls and comments made as my 13 year old girls walked by the bar area to the elevator.

We enjoyed the hotel very much.

A lot of the property looked fine for a beach hotel. But the underside and entrance to hotel could use an extreme face lift and brightened up. Almost scary to walk into.

The food was not bad

The place was run down. A lot of sketchy people walking the property and bars at night time. Not a kid friendly environment at all.

loved how you didn’t have to leave the property unless you wanted to! everything was right there

wish the pool was ocean side

The beach was beautiful

There were multiple added fees and there were fines if the curtains were opened at night. The A/C did not work, even after calling maintenance three times. We were required to dump the dehumidifier every few hours to try to keep the room cool. Because of the outside temperatures and the inefficient air conditioning we were not able to open the curtains and enjoy the beach and gulf view and then could not open the curtains at night either or be fined.

close to the beach and water

cold water in sink did not work. asked for repair but didn’t happen.

Great location. Friendly and accommodating staff. Never have to leave the resort. Everything needed is there.

Pool needs to be kept up with throughout the day. The tunnel needs to be seriously cleaned and more lighting, even during the day-very dark and dingy. Overall stay was fantastic. Was a little out off at check out. “Room keys please”. “You will receive an email from the third party booking”. That is all they said. No “thank you”. “How was your stay”. “Come back soon”. NOTHING. Very stranger.

Love Lani Kai for years. But this time ate at an establishment on their premises that resulted in hospitalation. Told staff how sick we were asking for discount on future stays or a discount and we're told no because it is a third party. They are on their property and have been forever. LANI KAI disappointed us. We have visited them for the last 20 years and feel they should of offered some type of discount We didn't expect free but we didn't expect food poisoning!!

Location. We loved how close to Time Square.

Everything staff was wonderful location food music

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