Room was too small and the 2 bedroom suite description was misleading.

2 bedroom suite is just 1 bedroom suite with living area.

ubicacion

limpeza terrible, personal poco servicial, poco ambales

Convenient to the riverwalk and felt safe especially during the fiesta. The valet did an excellent job. The food/dining was excellent. All hotel staff very friendly & helpful.

I liked everything about it. No dislikes.

location

toilet wasn’t working

Parking fee

Very, very good

Nothing

Loved the daily happy hour and breakfast

All elevators were not working

Location great Breakfast great Drink reception was nice

Room not cleaned great and was out of a few supplies, they were not restocked No extra blankets and pillows for pull out coulch

Si

The lobby is open and airy with plenty of room for foot traffic but also lots of seating. To the right it rambles off to a nice, large bar/restaurant (we didn't try it) and the back part overlooks the Riverwalk. To the left is a large breakfast area. The rooms (we had a superior king) are similarly spacious. The hallways are wide and well-lit. I did not partake of breakfast but am told that there was a good variety and made-to-order omelets. The location is on a a quieter portion of the Riverwalk, away from the masses, but still convenient to everything.

There were no negatives.

Good location. Steps to the Riverwalk but not a crowded area so it wasn’t noisy. Laundry machines in the hotel were a big help. Clean. Fridge and microwave were nice to have.

Our room could have used a re-fresh. The furniture was shabby looking and bathroom was clean but old looking. Living area was tight- too much furniture in a tiny area. Parking is $$ but there’s a parking garage a block or so away that was very reasonable.

This is an amazing hotel with an excellent location. They have a "happy hour" with 2 free alcoholic drinks and snacks from 5:30pm - 7:30pm, never seen that before and what a nice thing to have! The complimentary breakfast in the morning was excellent, delicious made-to-order omelets and red-skin potatoes along with all the other normal breakfast things. The best complimentary breakfast I've ever had at a hotel. The room was nice and quiet and excellent A/C. The pool was a little small and got busy at night but we ended up going early in the morning our 2nd time and had the pool to ourselves. The location is right on the Riverwalk with a beautiful waterfall right underneath the hotel that makes an amazing backdrop for photos. We didn't have to wait long to check in even on a Saturday at 4:30pm. The staff was very friendly and helpful, giving us recommendations to local restaurants, etc. The hotel felt very safe as they kept all doors locked after a certain time of day except for the front doors. We were all impressed with this hotel and highly recommend!!!

Pool could have been bigger, have more amenities for the kids and the restaurant on-site is too fancy and not appealing to families, no kids menu or anything really for picky eaters so we had to eat elsewhere.

La ubicacion

El personal no fue amable. Ni sonrisa ni con ganas de resolver inquietudes. Los del valert parking, excepto uno, fueron groseros. La limpieza fue pésima. Y para rematar, se me quedó una compra en la habitación, cuando regresé a buscarla, no estaba. Y nadie fue capaz de darme respuesta. Todos con los que hablé se desentendieron del problema.

The breakfast was great and the coffee was delicious. The elevators were clean and quick. I liked how they gave information for my dog to relieve herself.

There wasn't any face soap, body soap, or conditioner in the bathroom. I could have used some make up wipes, maybe some cotton swabs, there was none. The front desk wouldn't give my husband the soaps, he had to go back to the room and wait for someone to bring it, they didn't even give face or body soap, just shampoo and conditioner.

We had an amazing stay . The breakfast was delicious! Centrally located to all in San Antonio and a great happy hour. Please try the restaurant the food was absolutely delicious!!!!

Buen desayuno, buena ubicación, buen trato

Falta de estacionamiento/ alto costo del que ofrecen. Mobiliario viejo aunque funcional Falta de jabón en el baño

La ubicación

El desayuno ya había acabado cuando bajamos a las 10:30 Tenía mucho olor a humedad Las instalaciones parecían muy antiguas

The staff.

Property is tired.

The staff at this property went above and beyond to make sure our stay went well. There is a wonderful daily hot breakfast and a happy hour with drinks! The location was perfect to explore San Antonio and the riverwalk. The suite was also a perfect size for a family of four.

The facilities in general are aging (paint, plumbing, fixtures) and could use a little TLC. The pool area is small and sparse and is mostly shaded in the afternoon.

Great services. Breakfast and afternoon cocktails were a nice touch. Breakfast was great.

No dedicated cocierge. While front desk staff were helpful, I didn’t feel I was getting my interests met.

The breakfast was amazing!

The bathtub was clogged retaining water when we showered. The hotel said it had Riverwalk view, that was a stretch. It was an ugly view from our balcony. The snack bar was horrible. ( we have stayed at a Embassy in Round Rock)

la ubicación céntrica al lado del River walk desayuno muy completo hora feliz ambiente Salir de la casa ambiente familiar

Todos los camiones que el sofá cama no está bueno sofá cama no está renovado y olía a mascota las colchas, no teníamos jabón liquido, ni shampoo ni para el cuerpo, dos dias sin que nos lo repusieran. Otra sorpresa desagradable cuando nos informaron que cobraban $50 USD diarios por estacionamiento en el hotel, consideramos que no deberían cobrar.

Location was okay

The rooms are old and dirty. It should be maintained better. We decided to cut our stay short.

I liked the location and that everyone that worked there had a good attitude.

My room smelled like stagnant water and the air conditioner did work that good.

For the amount of money, you would think the room would be nice. But it was just ok . You are only paying for the view , which is just ok . It wasn’t a wow factor .

The bathroom had rust on the bathtub.

El domingo mal, pues tenían platos y cubiertos desechables

Los muebles del baño, les falta mantenimiento

Free breakfast was phenomenal.

Staff cleaning bathrooms were rude

The morning breakfast buffet was incredible, and the manager's cocktail that is hosted nightly was great. The hotel is right on the Riverwalk and near to everything, so the location is perfect.

The breakfast and manager happy hour (2 free alcoholic drinks, unlimited nonalcoholic and some light snacks). Kids can be with you during their happy hour which is nice while traveling with a family! Never experienced that before, it was a nice touch.

No fan in bathroom, hot showers makes whole hotel room hot and muggy

Location, size of room, breakfast options.

Parking is expensive and pool was small with the number of people in it.

Breakfast great! Staff Great! Great Location!

Room 1408 has mold all around the edge of the bath tub, so we were not able to take a shower or bath while we were there. Parking was way too expensive it should not have cost me an extra $100 to stay 2 nights because of parking. Freaking ridiculous.

That when I requested a balcony .. they said there were none avail.. but when we went to our room… SURPRISE there was a balcony.

The balcony was touching the GIANT RELEASE VENTS that made THEEEEE WORST end of the world type howling, screeching, buzzhumming ALLLLL night long. I’m not kidding or being over dramatic at all, when me and my fiancé were sitting DIRECTLY next to each other out on the balcony … we were yelling and could not hear a single word that was being said. It was a trip!