Room, check-in, etc was fine

Parking was a bit pricey at $50 after spending $300 on a room

Location

No safe to keep the valuable stuff

Location

Nothing

All of the above plus the nearby restaurants, shops etc.

The restaurant could, have been more flexible hours, menus etc.

The location was convenient. Good and well priced food in the cafe.

Beds and pillows were uncomfortable. No maid service for a two night stay, not a huge deal but seems high priced for what it was, especially the $50 per night for parking. Room was clean but nothing special. Paying for Lake view didnt seem worth it, it isnt right on the late, its across the street at the very end of the lake and the view of the lake isnt impressive.

Very clean,friendly staff and very helpful!

Everything

The view of Lake Union was nice. The location was close to downtown Seattle with many options of transportation to get to locations such as Pike Place Market or The Space Needle. The room was fairly clean and met our needs. I liked the variety of equipment that was available in the fitness center.

I did not like that the parking fee was $50 per day. While I understand this isn't the safest area and there seems to be problems with theft, that is a large amount to be paying in addition to our hotel room cost.

The facilities and the hotel itself was really nice. Beautiful and clean in all common areas. The gym is spectacular for a hotel gym. The "feel" was great. Was there over the 4th of July and when all hotel guests came back expecting to head up to their rooms (There was a very popular fireworks destination across the street), The hotel staff made it very organized and and efficient got massive amounts of people up the elevators. Kudos to those people. Also those individuals that clean the rooms were the nicest staff the hotel has. Always grinning with a smile behind their masks and always saying hello. Thanks for making me feel welcome.

1. When we came back from our first day venturing out into Seattle at roughly 3:30 we notice our room was not cleaned. We called the front desk and said sometimes they need until 5pm which I thought was odd. Then they call me back and said "oh sorry, it's because you're on the every-other-day plan". I was baffled. I never heard of that and checking my Booking confirmation info and it didn't say that anywhere. 2. They offer up HBO Max and the one night we tried to watch a movie the streaming was worse that dial-up. The "free" internet as a whole a whole was beyond shotty. Wasn't even a populated area, but I stayed on Data which was faster. Also, the TV would just SHUT OFF while we were watching stuff. No sleep button or anything, just decided to shut off. 3. Elevators: There's only 3 and they were NOT good. I see why they needed the organization after the 4th fireworks. One day it lost us about 30 min trying to leave the hotel. Stairwells wouldn't go down to first floor. There was a mega door on that floor that sound EMERGENCY ALARM WILL SOUND IF OPENED. Technically we were trapped. We met people on every floor trying to escape. There should have been an employee on each floor instructing people. The rest of the trip was not as bad but the elevators still cancelled floor drop-offs, went the wrong direction, etc. 4. I'm all for ensuring the safety of guests, but I was asked to wear a wristband to be able to get into the hotel. That is unacceptable. My hotel keycard should be enough. My FACE should be enough after a coupe of days going in and out. I'm not attending a concert. Find another way to keep strangers off your premises. 5. The front desk staff. Just not nice or friendly. And the one time we had a question, we didn't get a helpful response.

Very clean and nice area

Staff was not overly friendly.

The hotel is located next to the lake, tons of activities during summer time. Staffs are genuinely nice. Walking distance to space needle and downtown.

Beautiful lake views Comfortable room

Public transportation access Distance from airport

Friendly staff, very spacious and comfortable room. We will stay there

Nothing

Good quality food but very limited variety.

Better selection