The reception staff were very friendly and helpful. I thought the waitresses in the restaurant were great. I was glad to see that there was a restaurant on site. I did not expect this, and it was a nice feature.

The pool area.

Location, decor, comfortable bed, nice staff. Gave us extra pillows and towels.

Room heater did not work. Luggage was unzipped and opened in cabinet. Nothing was taken, but somebody got into it.

poor, couldn't get even a cup of coffee

place was not cheap & hotel was not worth the price. old & showing age

Was very clean, surprised it had a really nice bathroom and shower since it's an old hotel that's been renovated, liked huge desk for work.

The sliding glass doors were old 80's style and the sound from the 101 and 405 freeways was like a turbine jet engine. I had to wear earplugs and still was so hard to sleep. Never again at this hotel - good sleep is key. Bed was also super soft no support, bad for the back, hips, neck. Two nights for nearly $1000 bucks? I've stayed at the Thompson recently and it was just a few hundred more and blows this away. Client suggested to stay here for proximity to work, bad idea, never, never again.

Breakfast was edible

The staff was rude, racist, the single worst experience I’ve ever had as a white man in my life!

It was near all types of shops, food, drinks and a few malls. Very accesible.

I guess it was a bit outdated. But other than that it was nice

Ate both mornings and the food was not good. Not fresh. Bacon tasted terrible. Breakfast sandwich on a burger bun? The arugula on it had a very sour dressing. Would not recommend to anyone to eat at this location. Have def eaten at other locations and happy

See above

clean. nice front desk staff

no room service