Drink machine drinks in machine where not cold . Tv in room had no volume unless turned up all the way .

None

Beautiful location and alot of options for shopping and dinning.

The manager was very respectful and professional. The young lady who checked us in was not too pleasant. She made me feel like she didn't want to be there. My room was not so clean and my brother's room did not have a sleep sofa per my booking. I contacted the manager about our issue and he rectified my issue with my room with an exception that no one still came to clean the sleep sofa that had food on it and a bit of trash in the floor. I stayed there about 2 yrs ago when I was traveling back and forth when my mom was in the hospital and thought of this being a very nice hotel. Very clean, Great Customer Service and Very Accomodating. My brother was a bit upset that he couldn't use his military discount towards his stay though.

The staff was great- so helpful and friendly. The location is perfect, you can walk to all kinds of restaurants. The beds were extremely comfortable, the room was super clean and a great size.

Location

Loud noise in parking lot

It was quiet and good location. The lobby was clean.

The room smelled terrible! The comforter had a stain.

Hotel is clean and front desk staff were very friendly. Bar was convenient and snacks were good. Breakfast was offered too at a cost. Would definitely stay here again

Can't think of anything

Location

Would have preferred room cleaning to occur during the stay. Needed to request additional towels and toilet paper

The reception and breakfast area is great. Bistro restaurant serves great food.

Once you enter in the room it is heritage room feeling with old carpet and smell.. the room was not outstanding but so so.. the TV and it’s remote work with very slow response.