Clean

Ice machines weren’t even hooked up to water. We were told there was ice on the third floor, but we went up there and there was none. Got into the shower and there was no soap in the body wash container. They came and filled it up and then the next day, my friend was in her room and they had no more shower gel either. The toilet wasn’t flushing properly, so they had to send someone to fix it. The television wasn’t working on regular TV. Anytime we put it on a channel it blipped off and the screen went black. There were ice machines in the hotel, but there were neither ice buckets or cups in either of the two rooms that we rented. The breakfast was a bagel bar and the only cream cheese they had was strawberry cream cheese; they had no plain original cream cheese. Definitely wasn’t worth the three hundred dollars per night per room that we paid.

Breakfast was decent. Bed was comfortable.

Pillows were too soft. Air conditioner worked poorly. Room smelled musty when i first arrived. I updated my reservation thru Booking. (Changing my arrival date). Booking.com DID NOT notify the hotel of my update and they had me listed as a no show

Wonderful manager and a woman who helped us to change rooms becauce of bad noise

Staff Housekeeping would be wonderful, if they could speak english

the water pressure in the shower was excellent

there is a musty smell in the entire facility

Close to the grand ole Opry

There was no pool

For anyone traveling to Opryland this location is perfect. Following a night time performance at the Grand Ole Opry it only took us 10 minutes to get back to the motel...NO TRAFFIC. There are plenty of places to eat close by.

Convenient area.

Needs upgrades and to be cleaned better. We had soaking wet carpet at the bathroom. Bathroom floor and wall were disgusting. Rest of the carpet was damp. Breakfast wasn’t good stale bagels and pastries.

Shuttle service to downtown, great staff, comfy beds, good breakfast.