Location

Room needed more seating options

Room was very comfortable. Liked having the choice to have fan on air conditioner run all night. didn’t eat breakfast. Had great coffee! Didn’t need to go to Starbucks.

The lobby seemed rather cluttered.

Property is clean. Room is clean. Location is nice. They offer a Buffet style breakfast.

Breakfast was good and enjoyed having coffee available 24 hrs. day.

Great location. Breakfast ok.

Entire building was under construction, which was inconvenient. Elevator was out of service, so senior citizens lugged luggage up and down three flights of stairs. No notice given of situation. We arrived at 7:30 and were told we could cancel without penalty at 7:30 on a Friday night. 🙁 Construction work began at 8 a.m. Saturday morning. No pool. No workout room. Parking away from building and entrances blocked/closed during my stay.

NA

The hotel was under construction. I ended up canceling my reservations. It would have been nice to know that renovations were being done to this hotel. No one informed us of the renovations prior to our arrival. This was not a good look. Better communication is needed so customers can make an informed decision.

Rooms were recently renovated, so they were nice. The breakfasts were very nice. And the front desk clerk, Jessica, went above and beyond to solve our issues and made us feel welcomed. She was the best part of our stay.

We discovered upon arrival that the property exterior was being renovated. Unable to park close to entrance and parking lot had been torn up so that we parked on a dirt lot. Our room was on the third floor and the elevator was out of order. Even though we are both in our late seventies we had to carry our luggage up 3 flights of stairs. The really helpful desk clerk offered to book a room for us at the only other hotel in town or relocate us at another Hampton which was far more expensive and over ten miles away. We opted to stay and we’re able to be moved to a first floor room the next day. So it worked out in the end, but there was absolutely NO disclosure about the conditions and n advance. If so, we would have booked elsewhere. I am astounded that this was perceived by Hilton to be acceptable and up to their standards.

No one told us there was construction. Place is a disaster. Ruined my new running shoes in parking lot. It’s all dirt and gravel. Elevator not working no one told us ahead of time. Horrible experience