location and late breakfast

The air was out in the lobby which was connected to the dining room area so it made breakfast a little unbearable

breakfast

dirty room

Great

the staff was understanding and sweet light skin lady just worked on weekends

I requested a room cleaning it never happened

location

noise outside of room from kids when trying to sleep

It was comfortable and affordable.

The carpets in the halls are too old, and had a smell passing by.

My sink faucet was leaking so water was pooling on top the counter. there was a slight stench in the room (stale not a fresh clean smell) maybe the carpet is old or the A/C vent needs changing.

Never had my reservation

Breakfast; some staff was pleasant while some seemed disingenuous (nice-ty)

Dirty room at checkin; replacement room was larger but had moldy ceiling, damaged walls/paint and malfunctioning toilet. Moldy smell

Staff was friendly and tried to be accommodating. Great location for Military events

Heater broken in our suite. Blew only cold air while 30-40 degrees outside. Very very cold in our suite. Older looking amenities. Carpet was dirty upon arrival and sticky fingerprints were on the guest info placard in our room. Unsightly stains on bench and sofa in the room. We arrived late on 11/5. We were pleasantly greeted by the night attendant. Our room was a bit cold but we couldn’t get the thermostat or unit to heat the room. Only cool air was blowing from the unit. After an hour we shut off the unit and went to sleep. It was extremely cold upon waking but I had to get my husband to his drill unit for his promotion ceremony. Upon returning, I attempted to heat the room again to no avail. I questioned the morning staff via telephone about operating the panel because I thought there was some “trick” to get it to operate properly. Unfortunately that was not the case. I again turned the unit on for 30 minutes hoping that the heat would activate. I returned to the drill location for the 1SG promotion ceremony. Back in the room, it was freezing because no heat had been blowing only cold air. I then turned off the unit. I proceeded to layer clothing until I needed to pick up my husband from drill. Upon return we asked the staff to check our unit and advised her that we were BOTH wearing every available clothing option to keep/try to get warm. She offered to switch to us to different but smaller room. She kindly offered to check the unit/reset it. She came to visually check the unit herself and felt the cold air blowing from it. She also did offer more blankets to help. Luckily the blankets helped slightly and allowed me to get better sleep than the previous night. I know mechanical problems are possible but I believe our stay would have been awesome if I were ever comfortable there. Such a momentous occasion for my husband was tarnished by his inability to get a good night’s rest. PLEASE PLEASE PLEASE PLEASE get the heater repaired in room 300.

The locks on the door

The room was dirty. There was dirty on the walls. The electric outlets did not work! The shower curtain he black stains on it. The always smelled. Someone, assuming it staff, tried to come in our room at 2am! The latch look saved up. We ended up leaving and finding another hotel. We call the front desk 4 times and no answer. This place os horrible

Breakfast was good, and easy to access. Very tasty.

No one mentioned that they would NOT be cleaning the room and supplying fresh towels & more coffee packets. We had to ask for towels and coffee at the desk the next day.