Everything was so good

WiFi not so good but it s the only thing



Pretty but too noisy. Sound carries across the valley. 10 PM quiet hour and staff will not do anything to reduce noise before then including screaming, and loud conversations from the pool or other patios. Staff said the beach was a five minute walk – it’s a 12 minute drive. Impossible to get rest here with the many roosters crowing from 4:30 AM until 7:30 AM constantly. Beds were uncomfortable and caused pain for both of us in separate rooms. One of them you could actually roll off of if you tried to sleep in the middle. Staff offered to change them out after we said we were leaving early. Too little too late

The condo had everything we needed for a one week stay- the kitchen was well stocked with dishes, etc.

The jacuzzi was tiny! The pool was okay but also fairly small. The only real issue was how noisy it was- you could hear people coming and going all the time. I guess it was because of the way the condos were built with windows that opened, but it was really difficult in the morning as people were going out and you could hear every single sound.

I really appreciated having bikes available for free for two hours, and snorkel gear to rent for a nominal fee.

Location was central to many activities in the area. Kitchen was helpful for us as we prepared many of our own meals. The grounds were well kept. Room was comfortable. Wifi was extremely helpful. Staff was friendly.

Three levels, no elevator. Shower water was cold everyday. When we inquired. We were told we were only the 3rd level and we should take showers early in the day. They only do cleaning if you stay 10 nights (we stayed 9) but they provided limited supplies for cleaning yourself and who wants to do that on your vacation.

Great place. Not at all close to a beach unless you have a car. In fact unless you have a car, its difficult to stay here. But the room with a full kitchen was amazing. They don't have maid service but they had a broom and a vacuum cleaner in the room should you need it. Washing machine and dryer is well needed after spending all day on the beach. Located right behind a golf course so in the mornings its awesome to just go for a walk. I actually liked the roosters. Their crowing reminded me of old and simpler times. If you walk to the reception you can get beach chairs, board games and books for the length of your stay. There is a Foodland about a 2 minute drive away along with a place for shave ice. Loved the Cardinals and other birds that visited every morning. There were a few hiccups but overall I really liked the place, we ended up extending our stay for a full 7 days.

concierge was crap. They have a number you can call coz it is not on-site. their voice mail keeps saying that they are at the beach and will call you back. I called a number of times and they never called me back. As it was our first time on the island, it would have been great to talk to someone who would have told us what to do and where to find the closest things. But we had to figure it out ourselves. That was really annoying. The room had no hot water. The water was mildly warm. We complained many times about it. They apologized but never fixed it. When the guy actually came to check it out, he told me that the hot water runs out because they had 3 guys living on the ground floor (??!?!?). I told him the water is cold no matter what time of day. Then he came back to tell me that it was for my own safety that the water was supposed to be cold...because i could burn myself (???!!!?!?!?). That was the one thing we really enjoyed after leaving Makai Club - a hot shower!!! You have to clean up the unit before you leave or you will get charged a cleaning fee. But that was okay. We were of course warned at check in that if we stain the beach towels, we will incur a fine. But I had already read that in the previous reviews so it was fine. Beach towels were returned stainless and clean :)

The condo buildings are well apart from one another, separated by large, beautifully landscaped lawn areas. We could see Hanalei Falls in the distance from our balcony. The resort was quiet and relaxing during our weeklong stay. The staff members were knowledgeable and friendly. Juan, the young man who checked us in, gave us a thorough orientation and made us feel welcome. Upon learning our 44th wedding anniversary was coming up during our visit, Juan went into another room and returned with a bottle of wine for us -- a nice surprise for the start of our stay. The resort offers complimentary use of beach chairs, umbrella, cooler, and bicycles, and rents out swim gear at a reasonable price. It also is a short distance from the road to the Princeville Shopping Center and Hanalei Bay, and to the walking path on the north side of the Makai golf course.

Nothing, really. It was all good.

quiet, beautiful grounds, comfortable