location! comfort and amenities!! fantastic place!

nothing .. the fridge was leaking water a bit but we didn’t complain .. not an issue

We liked the resort and marina location which was close to the square and Duval St. Also, the resort had 2 restaurant/bars to eat at with a big pool. Lastly, the resort grounds were maintained well.

great location, unit was spacious and clean.

Size was good nice balcony room was clean

Most staff wasn’t friendly and some things a little outdated in the room

Nothing. Extremely overpriced

Be honest with guest

Location is great.

To many stairs. Right on the street. You hear all the people.

Love the location, the view from the balcony

Resort tried to charge me extra. Some employees aren't the nicest, but others were awesome.

everything

nothing

Yes i like

location,location, LOCATION!

nothing. It was awesome!

Room was 2 stories up snd on street away from resorts

Surprised the room had no balcony and felt like it was not even part of The Galleon. Door exited to the street. No way to view that on website when selecting room. Room had no drawers available for clothing storage.

Different room location with elevator access. The front desk clerk (Jeff) was very rude and did not help with accommodations. The manager was zero help while we were discussing the situation with the clerk. His excuse to us was that we used a cheap vendor (booking.com) that is why our unit was in a bad location. There wasn't and curtains on the windows to darken the room and the blinds had broken slats that let security light from parking lots on both sides of the bed. My wife is 73 and I am 75 we had to walk up 2 sets of stairs with luggage. We not offered staff to help after I notified them at the desk that my wife had a bad hip. There was a 1/4" of dusk all over a decorative plastic tree in the room, (could not have been cleaned for months)! On check out I asked for a manager to come up to the unit to verify my complaints but he was not available. I have pictures of all of the problems that I have reported. We stayed at the Galleon several years ago and had a wonderful experience, it certainly has gone down hill. NEVER AGAIN!

The location was great. The Tiki bar was great. Bartenders were friendly and talented.

Being above the golf cart rental can get a little noisy in the mornings.

location is great. pool is nice, beach is nice for what space was available. Pirates Cove was good nice Tiki Bar Everyone was very friendly.

could not adjust the temperature of the shower in the master bath toilet seat in master bath was cracked causing a "pinching issue" on the butt. Ouch!

Size, comfort, clean.

Needs black out curtains.

Comfortable beds

Tiki bar to stay opened longer and serve food later

Our room was on the street which wasn’t the best spot ( noisy trash compactor early in the morning,and big trucks out on deliveries) other than that the room itself was spacious and clean! The resort is located in a perfect location! The tiki bar was a wonderful spot to sit and relax and watch the boats! Overall, I would 100% go back to this resort and I also suggest it for people to stay at.

The pool house bathroom needed to be cleaned more frequently.