Very kind staff and boogie boards you can borrow for the beach.

Shower was tepid. Traffic noise from PCH.

It was very clean and the staff was excellent!!

It would be nice if the pool was heated. 😁

Staff was friendly Appreciate the breakfast Location is ideal

The bed was very soft The room was very cold Upon arrival there was a very strong odor of chemical cleaners

Staff was very friendly and helpful. Parking onsite was a plus...we were able to park our car that had a roof storage unit (Thule) on top. The breakfast and coffee in the lobby was good and made it easy for us to get an early start to the day without having to find a place to eat. We were so close to the ocean... just a few blocks across the street. The beds were very comfortable, the bathroom was spacious, and the heater in the room worked very well. Unprecedented rain was in the forecast and the staff offered us umbrellas to use and also beach towels, in case we had the opportunity to use the beach. We easily walked down to Main beach (the gardens and landscaping were amazing at night and during the day) and then rode the free town trolley to the Ritz Carlton stop. From there we accessed the public beach and walked along the beach, boardwalk, and cliffs to Dana Point. We walked on the main road back to the Ritz and rode the trolley back to the hotel. We made it back before the downpour!

Our arrival during unprecedented rain storm. Unfortunately, the exterior drain pipe was in the wall next to the heater and must have had a hole in it, because when the rain started to come down heavily the water came into the room through the heater at about 5am. We were checking out that same morning so just put some towels down and told the front desk about it at checkout.

Our room was the best we have stayed in in the USA (we have stayed in many). It was spacious with a great bathroom, television and microwave as well as a variety of coffees and small fridge for food items. The room catches the winter sun which was beautiful in the afternoon and supplied solar heating for the evening (no need to us the heater). The hotel has the best of all worlds - a beautiful scenic lookout and beach to the West, mountain tracks to the East, shopping to the North and South. The staff at the hotel are the nicest we have come across - so down to earth, friendly and ready to help. This review may sound like we are friends but no, we are from Australia and are just really impressed and appreciative.

There was nothing that we did not like. Everything was the best, from check-in to the room, to the hotel generally, to the staff.

Location was great, 1 block to beach, shopping nearby

Hotel was maintained nicely but was rather old

I liked the rooms.

it was under construction during my stay

Super friendly staff. Fantastiic location. Great having boogie boards and beach chairs available to use for free.