They advertise Pet Friendly and then had a hand-written sign saying they would only take Service dogs. Had to find another place to stay at nearly midnight! Didn't find out until after he checked us in. Had to wait several days for refund to come through on credit card.

Location and staff and nicely upgraded property

Nothing

Good. Oatmeal and coffee were great. Well organized, and clean.

Eggs, omelettes, not so good, could have been hotter.

Everything. The hotel is undergoing renovations, but it was being done as such to keep travels safe and comfortable. Our room was clean, comfortable, well lit and the air conditioner worked great. Plenty of towels, coffee maker, tea bags available, refrigerator and microwave. The best room set-up we have been in yet. Breakfast was good, hot food available even though the breakfast area was in the construction area. Hot sandwiches upon request, sweet rolls, bagels, hot or cold cereal, fresh fruit, juices, coffee, milk and tea, basically the works. Coffee, tea and lemon water along with other small items available all the time for guests. The staff was very friendly and helpful. The location was good for us, one exit down from all the main Terra Haute one. The pool and hot tub were not available as of yet, but the hotel next door was allowing the patrons from this one to use theirs. So accommodating! We will stay here again.

Due to construction in was not a good experience.

We had no idea that construction was underway. There was no place to hang out or eat breakfast.

clean, good friendly staff and good breakfast bar

They took “incidental” money out of my account the day after we got there, which I was never aware they would “take”, then when I questioned them I was shown a sign at the checkout counter that said it would be charged, not explained going in, and of course, now waiting to be refunded. They should tell you that up front!!

The rooms were large, & beds pretty comfortable.

The pool & hot tub were closed due to renovations. We would’ve booked somewhere else had we known this! For what we paid it was not worth it. Also, out of the three rooms we booked, two of them had a terribly strong rose perfume smell.

easy in and out rooms were big had my dog and no problems