I like the customer service staff, they were friendly all through

The bathroom tub is slippery

Nada, muy decepcionante.

Mala administración y atención al cliente. Mala organización.

We didn't go to breakfast.Mostly clean .

The second floor had a bad smell. The cleaning lady's were loud in the morning no respect for those sleeping.

We liked the eating area. Having hot food. The beds and pillows in rooms were comfy. The location and well lit parking area were good. Easy access to highway.

Ran out of breakfast food (needed bigger amounts). Some of the tiles in floors were loose. Wanted a light by bed to stay on by itself but it was connected to the big light by door?

Clean and convenient

It had a pervasive unpleasant smell Pillows were flat Bed uncomfortable

The staff was attentive, friendly, as were some of the guests. Check-in and check-out were easy & seamless. I loved the free breakfast...had a lot of variety; & free Wi-Fi connection, even though I wasn't given any info on this. I discovered it quite by accident.

When I went to breakfast, the pancake maker wasn't working. I told the front desk staff & she came right over and discovered that it wasn't plugged in. So she plugged it in. She had to locate an outlet (on the very bottom shelf), got down on her hands & knees & finished the job. Thanks! On the 2nd breakfast day, the coffee pot was empty. Another staff immediately refilled the pot & apologized. Great service! Room was clean, cool & quiet, even though I had some thumps in the hallway. Could put more coffee, sugar & creamer in the room too. And coffee maker was not near an outlet. Had to move to the desk to get near an outlet. Overall, my stay was safe, clean, quiet.

Didn’t get a chance to try the breakfast

That one staff member was very rude to sum of our family members