Receptionist helped with retrieving my lost luggage. She also took time to call animal control for a few lost pups that showed up at the hotel. Her quick response saved them from going into traffic.

Room was close to elevator.

Rooms and stay was good. Continental breakfast was a 6/10

Continental breakfast was decent

property was clean and so was the room

parking

Hot tub was working, clean room & bed was comfy

I liked the AC in the room and the bed was very comfortable. I also loved that the Carla stepped up and took our trash and gave me clean sheets and towels, etc.. she was very helpful and also the manager was very nice.

I did not like that housekeeping did not clean the room as requested, I had to fix my own bed and ask for the trash to be taken out. I mean, come on, my stay is four days plus I added another day to my stay. The coffee pot was broken, the TV wasn't working properly and then on top of that, the elavator is out of order and staying on the secound floor was miserable! The vending machines were also not working properly 😐 😕 when my husband asked Nissy at the front desk for some help with the vending machine, she was very unprofessional and shrugged her shoulders and pretty much told my husband that it was not her problem to help him. We pay good money to stay just like everyone else,and to be treated like that was very unprofessional by her! Also, the top cover that goes over the sheets had blood stains on it, so we had to go to Wal-Mart to purchase our own covers!

pool was open

n/a

B Breakfast was good

the continental breakfast

the pool and spa were closed

No toilet paper in room Towels were dirty. Way over priced for that room. Breakfast room and attendant were great.

Room not clean...no toilet paper in bathroom

Everything

Nothing

Location, pool was awesome, we were able to bring a grill and grill outside