Upon arrival I was told I had to pay an additional 250 cash deposit that I was unaware of I had made the reservation through booking and it didn’t say anywhere that I was to also have 250 cash deposit. Needless to say my kids and I had to drive home and it broke my heart. Why would they not inform me of this when I booked the room? I would have been able to avoid a lot of tears and frustration and a very badly ruined experience for my kids and I: the lady at the front desk was kind enough to offer to cancel the room and not charge me (please help me figure this out) I don’t feel it was fair to blindside me like that and if this is a rule it should have been made apparent before a non refundable stay was purchased This was very upsetting and I couldn’t hardly understand how this happened and why I was unaware. It was devastating to say the least and i hope that they are at least able to cancel without charging me for the room that Would be an even more devastating blow. Very upsetting I’ve never been more humiliated and hurt in my entire life. Keep in mind for the future to avoid any other families from something similar it was awful. I’m a single mom and we were staying there to get away for Easter and remember their deceased father (military survivors here) it sounds awful right?? It very much was and I would hope to at least be refunded or not charged and maybe in the future I will be able to remedy this awful experience but as of right now I find it very unforgivable to do to someone with little kids who did everything right it still makes me sick to think about m. Sad Easter .

I didn’t like anything about the hotel, we only liked that it was next to stores and mall.

The hotel room that we stayed smelled really bad, they offered us to spray with some kind of diffuser which smelled even worse and didn’t take the smell away. had no screen on the window, brought one with a big hole, the carpet looked dirty and it wasn’t vacuumed after the last resident. The fridge made a lot of noise that kept waking us up at night, over all it was bad and pricy for how unclean and old everything is, I would never come back to this hotel.

Comfortable beds, room stayed cool

Area was a little sketchy, too close to freeway, homeless people

Breakfast was very good no

The location was handy, discount coupon offered for fabulous restaurant next door, room was clean and comfortable, upon a very early checkout we were delighted by the friendliness and helpfulness of the employee at the front counter. We will definitely be back!

no complaints at all

Excellent breakfast choices. Friendly staff will book again if I need to stay in the area again

The weather could have been better.. 🤣😅😂

we only stayed here one night. passing through. but it was comfortable. the breakfast was average.

They do not have an elevator.

convenient-had a nice, hot hot tub. Good breakfast.

Difficulty getting keys to work properly.