Extended Stay America Suites - Richmond - Hilltop Mall
Hôtel à San Pablo, CA
Raisons de réserver
Annulation gratuiteRemboursement intégral si vous changez d’avis
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
Comprend les essentielsAnimaux de compagnie acceptés, Cuisine ou coin cuisine, Climatisation et plus
A propos de ce hôtel
Extended Stay America Suites - Richmond - Hilltop Mall
Situé à Richmond, l'Extended Stay America - Richmond - Hilltop Mall est spécialement conçu pour les longs séjours. Toutes les chambres disposent d'une kitchenette. Il propose une connexion Wi-Fi gratuite et une réception ouverte 24h/24.
Équipements
Climatisation
Animaux de compagnie acceptés
Cuisine ou coin cuisine
Internet/Wi-Fi
Blanchisserie
TV
Accessible aux fauteuils roulants
Adapté aux familles
Carte de San Pablo, CA
Chambres disponibles
1 Lit King Size • 28 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Double • 28 m²
Capacité d'accueil 4
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1 Lit queen-size • 28 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
1 Lit queen-size • 28 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
Avis vérifiés à 100 %
1.0 / 10.0
The location and the parking was not bad..
The location was not bad but the services provided by the hotel was very bad.. breakfast was nothing . Just muffin, protein bar and coffee. Breakfast is suppose to be from 730 to 930. If you go after 830 it’s very hard to get breakfast even a cup for coffee.. I was in hotel for almost 7 days and had very bad experience with staff.. one of the staff Ms. Tiana MItchell works in front desk treated me very badly and insulted in front of other customers.. one of the staff promised me the kitchen supplies and i went to the front desk to collect the supplies and unfortunately I met Ms. Tina and she roughly told me there is no supplies now. I ask her can I come afternoon or tomorrow she replied me it’s not going to be available and talked me very rudely .. I was so upset with her behaviour.. i thought may be I can ask someone in tomorrow morning and may be the supplies will be available. The next day morning I went to the front office for the breakfast and also to meet the staff at 0913am and I found nothing on the breakfast desk.. no muffin No cups for coffee No protein bar.. I turned around and look at the staff and unfortunately I found the same employee Ms. Tina in the desk.. I ask her can I get a CUP for coffee and she told me immediately there is nothing available at this time.. I told her it’s only 0914 but she said you are too late for breakfast.. i dot know why she behaved me like that.. she came me a cup and said “just get the coffee and walk away from here”.. I was so upset and being insulted in front of a couple who was sitting in the sofa .. I ask her why you are behaving me like this since yesterday, she repeatedly told me just walk away from here…. I came all the way from Miami with my wife for vacation and it’s was the experience I had from the staff.. I was paid completely, nothing is free and I didt get any service or privilege from the staff as a customer. All other staff behaved me professionally.. its painful..
1.0 / 10.0
Nothing to like
I made a reservation with this hotel when I walked in the manager and receptionist told me I was not allowed to stay in their hotel even when I had my reservation. I was wrongly treated and they didn't give me a reason why I couldn't stay there. This place is dirty and have people who use drugs stay there. So I went to the hotel next door which was totally opposite they were very welcoming and clean
8.0 / 10.0
It has a kitchenette
Bath water barely warm on 3rd floor
9.0 / 10.0
Coffee and muffins for breakfast
Elevator walls need to be cleaned
9.0 / 10.0
location and staff
no toilet in lobby, poor breakfast selection and smoking areas
3.0 / 10.0
The staff was friendly and helpful. Laundry onsite was a bonus, if you don't have change it's ok, the machines will accept cards.
The facility is very outdated. The smell of smoke, pets and other things can be smelled through the entire hotel, lobby, hallways, rooms. This hotel apparently allows pets, dogs and cats, which is probably what some of those "other" smells are - urine in the carpet. The cliental at this hotel is sketchy at best, multiple times I was in the parking lot with my family as there were people just sitting in their cars smoking weed. Upon our arrival there were two police cars in the parking lot, they were called to escort a lady out of her room. Not a place to take your kids. I would have changed hotels, but with the holiday weekend, most other places were full or pricey. You get what you pay for. Don't stay here.
2.0 / 10.0
Wasn’t far from my dad’s house.
When we first arrived, we were about 10-15 minutes early, I asked if we could check in early, instead of her saying the rooms weren’t ready, I just got a rude NO. The elevator wasn’t working properly. Even with all of that we were going to stay a couple more night until
one of the hotels guest was going up and down the hall trying to purchase drugs, that was too much.
10.0 / 10.0
charity was AMAZING she made my stay 10x better
4.0 / 10.0
Staff was great and friendly.
Everything else. Dirty, loud, very low water pressure, and the inside/outside was pretty dirty.
1.0 / 10.0
Just the TV service and free WiFi.
Just not clean. Had ants crawling everywhere and on the beds and bathroom and sinks.
2.0 / 10.0
Free parking
Desk staff entered my room without announcing or knocking first
Double charged w/o consent or informing. Secure lock broken off Wires hanging from missing fire alarm No phone in room Bathtub dirty
10.0 / 10.0
the lady at the front desk is so nice she super helpful she remembers my name the 1st night I stayed there the property was super clean
how long the elevator take to close the close button don’t work
10.0 / 10.0
clean convenient and pet friendly
nothing
8.0 / 10.0
Centrally located to all my events.
$$
1.0 / 10.0
The staff lady was rude the Chinese lady she had a smart mouth
7.0 / 10.0
The location wasn’t too bad. The breakfast was alright.
The halls smelled terribly of cigarettes.
8.0 / 10.0
Lobby has a strange smell
5.0 / 10.0
The staff was pleasant and the property was clean.
the key pad to the room malfunctioned several times and it was very difficult to get into the room. we had to visit the front desk at least 3 times for this issue and we were only there for one night. The bathroom door would not latch and you were unable to keep it closed.
7.0 / 10.0
location amazing and convenient
rooms could’ve been cleaner
3.0 / 10.0
The staff was great However; the first room I was in had pubic hairs in the bathtub. The office lady was very nice and switched me rooms. Thats when my daughter found a dead cockroach in the upgraded rooms bathhroom not to mention this bathtub was full of someone elses hair the toilet had hair all over the side of it and the fridge didn't work.
10.0 / 10.0
good accommodations, friendly and devoted staff who went above and beyond when it became necessary. Nick was awesome and very kind.
FAQ
Combien coûte ce hôtel par rapport aux autres à San Pablo ?
Le prix moyen d’une location à San Pablo est de 128 € par nuit. Cette location est 36 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Extended Stay America Suites - Richmond - Hilltop Mall. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location Extended Stay America Suites - Richmond - Hilltop Mall accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Extended Stay America Suites - Richmond - Hilltop Mall?
Nous avons trouvé 8 équipements pour cette location. Cela inclut climatisation, animaux de compagnie acceptés, cuisine ou coin cuisine, internet/wi-fi et blanchisserie.