Мы приехали первый раз в Америку и нашим первым жильем был этот отель. Не понимаю почему так много негативных отзывов🤯, но нам все понравилось. Номера просторные. Это единственный отель, что мы нашли с небольшой кухней и не пожалели, что выбрали это место. Приятные люди. Персонал спокойно помогал нам со всем, я плохо говорю по Английский и я пользовалась переводчиком, чтоб объяснить. Персонал спокойно на все реагировал и приветливо помогал )

Может быть грязное окно😅мне каждое утро с такой радостью открывать окна и смотреть на выды🤤вид с окна нашего номера был и правда красивый. Но это не критично было ) и минусов глобальных мы не нашли

Decent room size, good staff

Kitchen sink was blocking, stoves were working super slow making difficult to cook, internet sucks 😞 no speed at all and disconnects every few minutes.

Nothing

Everything nothing was available nor did anything work

Cannot say what I like.

I arrived to the hotel (3 hours from home) only for them to tell me very calmly that they were overbooked. I asked him why I was not notified earlier in the day so that I could have figure out accommodations for my family & I. The gentleman then told me that it was not their responsibility to let me know lol. After talking to the third party I booked through they said they were also not aware of the overbooking situation & that extended agreed to not charge me. Well shocker, I WAS charged. It’s been 6 days since this happened & I have not gotten a response from the hotel via this app, which I also saw someone else complain about. All I want is my refund. I should not have to pay for a mistake that was clearly not my fault.

Great location, convenient plus a ton of restaurants nearby

It doesn’t say anywhere that they charge your parking spot extra. I have no inconvenience with that, I’m used to it from staying at other hotels nearby. But the fact that they don’t tell you until you’re there tired with your bags and wife just waiting to finally get to your room and rest makes one feel utterly cheated.

Nothing

The fire alarm went off. Not sure why but it made the dogs all start barking. There was barking dogs the entire night I got no sleep. I was charged $225 for the room and $15 for parking then I called Booking.com and they re-charge me 150 for cancellation. They said that they would put the 225 back which means I’m still gonna have to pay 150 for I’m not sure what when I didn’t get sleep and it was awful.

Nothing really..pretty basic.

They state "free breakfast", but all they serve are granola bars, a few oatmeal packets, muffins and some coffee... no eggs, no sausages or bacon, no bagels or toast, no waffles or anything else breakfast related.. also they state "free enhanced wifi" but you have to pay for it and I was on the 3rd floor and the wifi was poor.. poor connection and was a waste of money.. wasn't necessary to pay for it(usually wifi is free for other hotels).. the fire alarm went off loud and abnoxious(false alarm they said) during my stay, as many of us were sleep and shook the entire community residents. Also there's some type of blocking mechanism on the windows, so you can only open them a quarter of the way.. soo God forbid you were trapped in your room, you wouldn't be able to escape through the windows..

I liked the room. It was clean.

On the 3rd Floor, the elevator didn't work. Loud music and talking until 4 am. Went to report it and the phone didn't work.