Hot springs and pool. Also location

Rooms were too tight. And dated

Lovely area and facilities. Wonderful to have hot springs caves, pools, tubs, and delicious breakfast all included. Great restaurant and Tiki bar. The food and drinks were very tasty and the restaurant staff was especially helpful and friendly. The location was so convenient and scenic. Thanks for a lovely stay!

Wasn't thrilled with the kiosk check-in, though it went smoothly and the staff was helpful. Would have much rather dealt with a person. She was right there behind the counter. (: Also, we were told and read that check-in was 4:00, but the kiosk said 1:00??

Very noisy. Bathroom was falling apart.

The family liked every thing in twin peaks probably stay there again

Told us breakfast included in our reservation but still charged us had 3 room talked with someone told me talke care of don't think he did were there 5 nights

The layout of the property was good and the pools were nice.

The toilet seat was broken, the staff was not very friendly upon check in , and I was charged more than I was quoted by booking.com

loved it all !

loved it all

Super clean rooms and a great breakfast. And of course the hot springs pools were a highlight.

I did not like the kiosk checkin. There was an employee at the desk explaining to me how to use the kiosk. Was difficult without my glasses. Would have been faster for her to just check me in but she was obviously prohibited from doing that for some reason. The kiosk is so impersonal and the hotel loses a great opportunity to make a personal connection with the guests which can really enhance the experience. Instead I was stuck at a kiosk hitting buttons experiencing friction instead of a warm welcome by a person.

LOVED the hot springs and location! Easy walk to downtown and shops/restaurants. The hot springs/pool area was beautiful! Loved the gates as you enter too (great metal decor). The tiki bar was a great touch as well as the sauna and steam rooms. Our boys swam a lot & loved the pools too!! such gorgeous views all around!! Loved that we could include our puppy too (in the room). The hot breakfast was very yummy!!

Pet rooms outdated a little. Not enough outlets in room. But honestly the room was great, very clean property & room.

amazing location pools were nice also

pools didn’t open until 8 too late if you are heading out for a day of adventures

I made a reservation and had to reschedule it due to snow. Today I learned that we have no reservation for this weekend the hotel had no record of our reservation at all. Guess I will have no vacation this year

The location, hot tubs/pools, and views were incredible.

The rooms are a little cramped but not bad

Loved the hot tubs!! The plunge pool was great too!

The hotsprings area was amazing. It was lovely and perfect views surrounded us

What we found odd is that everything that should be included was at an extra cost for example: robes- the use of a robe was at an extra cost. The waters placed in the fridge.. extra charge. Breakfast. Extra not to mention we were charged a pet fee when we had no pets. They did reimburse us this fee when I contacted them

The pool and spa area is exceptional with a view of the mountains surrounding us

Second bedroom had little space to walk

We loved soaking in the non-crowded tubs and ordering room service from the on-site restaurant. It's a pet friendly hotel so we will definitely bring our mut and stay again sometime.

Good place for a family vacation

breakfast

The hot springs and the view. The room was nice beds need replaced. And charges for using amenities is b.s. I don't know if I'll be back

All the charges and the room service food was to highly priced for the low quality.

hot tubs and location

pool hours - breakfast options on property