The location was close to the airport

It had an odor. The room was not appealing, it was very outdated. The tub was pealing

Convenient for the airport without paying airport hotel prices. It was fine for us as we landed from the UK at night and just needed a place to stay before collecting hire car in the morning.

Bed wasn't very comfortable, facilities were fine but aged. Seemed a little grubby but that might just have been because everything was a bit tired (carpet, furnishings, wall paint etc). I wouldn't want to stay more than a night.

The staff at the reception was nice and check in went smoothly. The hotel is about 10-15 minutes from the airport. The 'to go' breakfast was better than we expected.

Probably we were just not lucky with the room. The room was dark and the pillows/linen did not smell very fresh. The bathroom was functional but needs a renovation.

Bed was ok and manager was friendly and polite.

Exterior phone to access lobby. A/C had the room way too cold. Some lights ere out. Water leak in room above caused me to leave early.

nothing

everything is bad. stay away from it. Dirty, smelly, Ac not working, no kitchen ware. staff not responsive. to dirty.

staff was amazing

AC did not work, very hot in the room, my son got a noise complaint… he’s 2!! & the police were called and lied to saying it was domestic assault

it was close to the airport and

I had messaged the property the day prior to my flight and warned them that my flight would land at midnight, so I would need to check in around 1am. when I arrived to the lobby, it was of course locked which I expected, however the phone that was provided to dial 0 for late check in was either not ringing inside or the person that was supposed to be working was nowhere near hearing distance. I called the hotel reservation line from my cell phone, and the woman working had NO other phone numbers other than the lobby number. She tried calling several times herself and when that failed, she tried to book me a room in nearby hotels. None of those hotels had rooms available, so she said I would have to continue standing outside in freezing temperatures to wait for staff to show up. Another hotel guest also came to the lobby to get help, and she tried pounding on the doors and windows to get staff’s attention. She checked through the laundry room windows to see if the staff was doing laundry but no one was in there. she ended up pulling the fire alarm and several minutes after that, the man working came to the lobby with a bunch of excuses as to why he wasn’t working. He never apologized and was screaming at the other guest. When I asked if I could at least get a late checkout due to this inconvenience, he got an attitude and said “no, you’ll have to call after 7am and ask the next person for one”. When I got to my room, all of the lights in the room were broken except the bathroom light. When I tried to call the lobby in the morning to ask for a late checkout, the phone in my room was broken as well. This all happened from 1am to 2am the morning of November 10, 2022. It was the worst experience I’ve ever been through as a guest at any hotel.

nothing, it was soooo dirty and disgusting!!

it was soooo dirty and disgusting!!