Very clean and conveniently located

N/A

La ubicación

El olor del cuarto era horrible, a humedad

The front desk lady was so sweet and helped us so much. The hurricane was a little stressful and she went out of her way to go get us coffee, cream, and sugar out of the back to accommodate us being stuck in the lobby due to electric outage. She went above and beyond and we appreciated her.

Nothing really, overall a great experience. Will stay there again in the future when we go to visit our daughter

Absolutely Beautiful, exceptionally clean, friendly staff, spacious clean rooms, very comfortable beds!!! Breakfast was perfect. Pool and pool area with great lounge sitting. Will definitely return again!!

There is not one thing I did not like. All was perfect!

La atención del personal , Hugo muy formal y una chica joven del desayuno

Muy viejo, el agua tiene un olor, se demoraba mucho en regular la temperatura de la habitación

Location and hot tub.

Lamp and electrical outlets broken. Too dark.

Larg room, comfortable bed, good water pressure , wide screen TV with good choice of channels, a lot of space at the parking

Couldn't turn of the air-conditioning, no vegetables at breakfast, the shower nozzle very small,

The property was convincingly located off Hwy 45. Restaurant appeared to be clean. We did not eat on the property.

There was not hot water, our toilet ran all night. I went down to the front desk to find out why there wasn’t no hot water. I was told they had a boiler problem. I explained to the clerk that I was having chemotherapy down the street at MD Anderson and I really need to take a shower. I was told since I booked my room on line, there wasn’t anything he could do to help me out. I explained that I needed to go to another hotel and take a shower. I tried going on line to your reward program I signed up for, but I couldn’t get no help, I was told to contact the hotel directly, I had already dealt with the hotel with no success.