Swimming pool Spacious room size

Faucet fell off the shower

The staff was great. Excellent customer service, great location for everything you could possibly need, food, Walmart and target right there in literally a minute or two away. Some in walking distance. Hotel is pristine clean . Beds are comfy and have enough pillows. I will say that the amazing staff make up for any shortcomings and so do the beds. They also have some really nice smelling bottles of shampoo and conditioner and body wash built-in to the shower, which was a fabulous one. Great pressure and a nice huge shower head that provides plenty of water. It's walk in with tons of space and shelving. Even had a little foot rest for shaving legs!! The room itself was much much larger than any other hotel rooms we have stayed in. I can't stress this enough. Very large and comfortable!!!!

The refrigerator in the room did not work which was very unfortunate because we were there for a sporting event and my daughter needed to be able to have ice cold drinks for the entire day so I had to use trash cans as ice buckets to be able to bring cold drinks. I was not able to use the ice packs for her cooler bags. Starbucks was a major selling point on selection for the hotel however the Starbucks isn't a real full Starbucks It's only basic Starbucks coffee and it's not included in the stay, neither is breakfast,You have to pay for it. so if you want a pink drink or a caramel ribbon crunch You have to go to the Starbucks that's 2 minutes up the road. Finally the pool is nothing like the photos they show, it's a square pool that is 3 to 4 ft deep. If there's more than three people in it do not bother going in . there is not enough room. It looks more like a hot tub but it's a pool. You can't even swim a lap in it because it's too small. Some of the lights were out in the room.

The cleanliness and staff

They didn’t give us the rooms we booked.. I had to sleep on the floor with the kids

The Lobby was great.

Some staff was friendly, some not .

I didn’t eat at the hotel. It was conveniently located for my family to get to. The staff was very friendly, and helpful. They let us do family pictures at the hotel.

I would have liked the breakfasts, like some hotels have. I don’t eat that much, and a complimentary continental-type breakfast would have been nice. And, I wouldn’t have to leave the hotel.

location is always great

nothing

The hotel was close to the highway so very accessible for travelers. It is a pleasant, quiet hotel. The room was pleasantly appointed. I liked the fact that we were given two pillows each as I always use more than one pillow.

The mattress just wasn’t very comfortable. I simply could not get comfortable enough to get a good nights rest. I think I only got a total of 4 hours sleep. Also, I couldn’t figure out how to adjust the heat in the room. Couldn’t find written instructions on the heater which was tucked underneath a countertop so was not very accessible.