The Staff was Exceptionally hospitable.

Clean and comfortable

Rooms should have hours of restaurant and a menu. I called to see what yime it opened, was told 6 am. I go down to breakfast only to find out that hot food is not available until 8 am and I thought 9$ was too much for what was offered on the continental breakfast

the staff was friendly and helpful.

The buttons on the elevator didn’t work well. there was hair in the bathtub of my room.

The hotel was located near the shopping mall and restaurants.

The hotel was stunning and the rooms were quiet even in the midst of a convention event.

The bathtub did not drain properly while the shower was running. The issues was not fixed in time for my two day stay.

N/A

Room wasn’t appeasing at all. We got an old handicap accessible room. The room was dirty, the TV didn’t work, no toiletries. We stayed in a Hilton Garden Inn in another city the previous week so I thought this one would be up to par like that one but I was definitely disappointed. Check out isn’t until 12 and I had a do not disturb tag on the door yet the housekeeper still tried to come in the room at 9:30.

The room

Free breakfast would’ve been nice as well as complimentary water

There was a new girl training … not friendly at all and didn’t want the girl training to suggest anything … but it was obvious that she didn’t know what she was doing . The girl training her was EXTREMELY FRIENDLY !!