The hotel is well located even though it's not by the riverside. The valet service is very pleasant. The style is very charming and the staff does their job perfectly. We enjoyed the decor, and while the overall building isn't new (be aware if you're seeking a modern hotel), the restaurant, bar, and lobby offer a unique atmosphere. Regarding the floors, the elevator is newly renovated and the corridors are somewhat "old" and a bit dark, but frankly, the renovation is beautiful (note: if you don't appreciate the sound of wooden floors, this might not be for you!) There's no coffee in the room and tokens are provided (either delivered or to be picked up downstairs) and the mini bar is well-stocked - with a fridge.

We mostly thought highly of it... But if you don't like renovated hotels, don't book! But honestly, the style and appearance are very well redone, very modern and stylish... There's no coffee in the room, but you can request it by phone or go get it downstairs - simple. For us, it wasn't a problem, but the wooden floors creak (underfoot), even though the entire place is perfectly renovated and attractive! The corridors on the floors are a bit gloomy, but again, that's in contrast to the overall style and the pleasant renovation.

Gorgeous and spacious lobby. Beautiful bar. Friendly staff.

Everything was excellent.

Classic Historic luxury style

Not a complaint

Breakfast was good

I had to wait a while to be seate for breakfast.

I was unhappy that no coffee was available in the room. Had to go down the hall, down 4 floors, not yet dressed properly for the day, then wait in line for a cup of coffee visible by a restaurant full of others with their hair combed nicely. Heaven forbid you’d want a second cup.

The hotel is stylish and fun. As a fan of architecture, I enjoyed the soaring atrium and many spaces to hang out. Being a renovated department store gives it a cool vibe. The room was huge. I liked the eggplant walls, minibar was delightful and bed excellent. The room was quiet and I slept well. The staff is welcoming and very helpful.

Nothing really. Everything was exceptional.

The location and surrounding bars/restaurants within walking distance were amazing. Hotel definitely had a more upscale feel. Perfect location for couples wanting a nice getaway.

Room was not sanitary or thoroughly quality controlled and wasn't considered clean to my expectations. Fire alarm went off at 4am due to a resident smoking in the room. Whole building had to evacuate which was a major inconvenience.

It was beautiful, very nice room. The bar and restaurant were great. Loved the drink menu!