Hampton Inn & Suites Tahoe-Truckee
A propos de ce hôtel
Cet hôtel est situé à proximité de l'Interstate 80 et à 2 km d'East Truckee. Il propose une piscine extérieure et une connexion Wi-Fi gratuite dans chaque chambre.
Équipements
Piscine
Climatisation
Animaux de compagnie acceptés
Cuisine/kitchenette
Internet/Wi-Fi
Cheminée
Parking
Blanchisserie
Balcon/Terrasse
Jacuzzi/SPA
Téléviseur
Accessible aux personnes à mobilité réduite
Salle de fitness/sport
Jardin
Adapté aux familles
Carte de Truckee, CA
Hôtel à Truckee, CA
Raisons de réserver
Idéal pour les animaux de compagnie
Comprend les essentielsJardin, Piscine, Animaux de compagnie acceptés et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
€€€€
Avis
4.1/5.0
Excellent(171 Avis)
Avis vérifiés à 100 %8.0
A very nice room with good facilities, nice and clean, good breakfast
The air con unit had a fault on it and kept coming on every 40-45 minutes making a loud noise. Unable to switch off the unit and it only started after midnight, I was too tired to get dressed again and go down and speak to reception about it.
9.0
Great location to everything on north Lake Tahoe. Big room with okay included breakfast.
10.0
The room was spacious and clean for us 3, the fridge and microwave and coffeemaker made it possible to store and make our own meals, and the breakfast service had eggs as well as a variety of other things!
My partner did not like the powdered egg omelette. I thought they were fine!
1.0
I did not even make it to this hotel because of the massive winter storm that came through the area March 1-4. I was stuck in Reno and was unable to travel to the hotel because all roads to the location were closed and not expected to open. I contacted the hotel to let them know of this situation multiple times. I have continued to contact this hotel every single day to speak with someone regarding a refund for my trip that never happened because I ended up just flying home on March 2nd due to the persistent road closures and ski resort closures. Management was unable to even be at the hotel for several days according to the receptionist because they were also stuck in Reno. I escalated my issue through corporate and received an email response from the General Manager Kyle letting me know that there would be no refund because I had remotely checked into the room via the app (after receiving multiple emails and text messages harassing me to check in for my stay. This was done the day prior to even checking in when the weather had not shut down the roads yet). I proceeded to call Kyle and leave a voicemail which was never responded to. On March 8th, I called again explaining my situation to the person who answered the phone. I was assured I would receive a call back as soon as he returned to the office. I have still not gotten a call back. This has been going on for a week now. The day I escalated to corporate, the phones at the actual hotel were just completely shut off. Corporate was also unable to reach the hotel. I will continue to pursue this situation and will escalate as necessary. When I do return to visit the Tahoe area, this Hampton Inn will not get my business. Worst customer service I have dealt with in a long time.
I did not even make it to this hotel because of the massive winter storm that came through the area March 1-4. I was stuck in Reno and was unable to travel to the hotel because all roads to the location were closed and not expected to open. I contacted the hotel to let them know of this situation multiple times. I have continued to contact this hotel every single day to speak with someone regarding a refund for my trip that never happened because I ended up just flying home on March 2nd due to the persistent road closures and ski resort closures. Management was unable to even be at the hotel for several days according to the receptionist because they were also stuck in Reno. I escalated my issue through corporate and received an email response from the General Manager Kyle letting me know that there would be no refund because I had remotely checked into the room via the app (after receiving multiple emails and text messages harassing me to check in for my stay. This was done the day prior to even checking in when the weather had not shut down the roads yet). I proceeded to call Kyle and leave a voicemail which was never responded to. On March 8th, I called again explaining my situation to the person who answered the phone. I was assured I would receive a call back as soon as he returned to the office. I have still not gotten a call back. This has been going on for a week now. The day I escalated to corporate, the phones at the actual hotel were just completely shut off. Corporate was also unable to reach the hotel. I will continue to pursue this situation and will escalate as necessary. When I do return to visit the Tahoe area, this Hampton Inn will not get my business. Worst customer service I have dealt with in a long time.
10.0
Excellent breakfast with savory and sweet options every morning, including waffle makers. Very comfortable beds and spacious, quiet rooms. Excellent location, very close to Truckee and right off the main road for easy access.
5.0
Breakfast was only fair. Value was too high for what we got.
2.0
Location
Old and filthy
8.0
Location
Bedding not comfortable
10.0
location customer service room. store and gas station and downtown close by, full breakfast, little gym.
nothing toreport
9.0
Front desk staff was welcoming and friendly.
Room and bathroom are clean with toiletry. 24hrs coffee and tea in lobby. Breakfast was great with varieties. Great location.
The mattress is a bit squeaky, the mini fridge made sudden tidy noise once in a while, which I kept hearing it all night.
9.0
the location was perfect for our group
7.0
I like the proximity to the freeway and to Truckee.
it’s dated on the inside. the hallways look nicer than the actual room
10.0
location was great, near Northstar resort. It was quiet, comfortable bed and pillows.
there wasn’t anything I didn’t like
10.0
Everything about the Hampton Inn exceeded my expectations. It was perfectly located - right down the street! - for skiing at Northstar. We were two friends and we each had lots of space. The room was spacious, the fridge was big with a freezer, the heat worked well (It was winter!), there were outlets for our devices and our blenders. The shower was nice and hot, and all the things we needed in the bathroom - dryer, towels, were laid out nicely. Most of all, the staff at the front desk were always friendly and welcoming, and gave us whatever we needed - advice, water bottles, suitcase storage - with a smile. The breakfast was the most substantial ever to get fueled for the slopes - substantial eggs - omelettes or scrambled, meat like sausage or bacon, yogurt, hard boiled eggs, juice, all of which I ate, and lots of pastries i didn't. There was an outdoor hot-tub on outside, that we didn't have time to try, but others said it was comfortably hot even on the coldest night, though quite chlorine-y. Still - a hot tub for post skiing!
There was literally nothing I did not like. A few of the electrical plugs did not work but there were so many it did not matter, partly because I did bring extension cords and USB chargers to extend them. The tea maker broke the last hour there, but we got the hot water from the breakfast place. All of this was reported and they said they would fix.
8.0
pet friendly. staff were very nice, kind and helpful. close to surrounding business….convenient!
n/a
10.0
Very convient place and wonderful breakfast.
People are so kind and room condition was also perfect.
Nothing to pick up a thing to complain.
9.0
Breakfast was fine. Little omelets and sausage on Sunday better than the potatoes & bacon Saturday morning.
No complaints although only 1 elevator could be a problem.
6.0
Location and helpful staff
Very tired furnishings and carpets throughout. No closets in room. The pool is essentially in the parking lot and the pool hours were restricted to 10 AM start time so that anyone who wants to get a pre-work workout, could not use the pool. The room heater was noisy and kept going on and off all night long and the refrigerator also had an annoying hum.
8.8
Very comfortable
No issue
8.0
very friendly
pool was cooler then we liked
10.0
The location is really nice. 5min walk to the grocery store. Right behind the gas station but if you drive 10min on I-80 E, you can save some $$$
Nothing really.
6.0
The A/C was terribly loud. Beds were not comfortable. Overall pretty run down.
8.0
Good
Of course
8.0
Good breakfast
No coffee available in reception unlike other jotels in chain
FAQ
Combien coûte ce hôtel par rapport aux autres à Truckee ?
Le prix moyen d’une location à Truckee est de 272 € par nuit. Cette location est 139 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Hampton Inn & Suites Tahoe-Truckee. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Hampton Inn & Suites Tahoe-Truckee comporte une piscine. Bonne baignade !
La location Hampton Inn & Suites Tahoe-Truckee accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Hampton Inn & Suites Tahoe-Truckee ?
Nous avons trouvé 15 équipements pour cette location. Cela inclut piscine, climatisation, animaux de compagnie acceptés, cuisine/kitchenette et internet/wi-fi.