Everything was Wonderful

No call back, after I called and left something behind in the room @fter checkout, front desk gentleman took my number and said they would call me back , whether item was find or not...and I'm still waiting for a phone call.

Location

Property was fine

The property was clean. Right off the highway,and close to restaurants, a grocery store, and some shopping. I know most hotels do not clean your room daily, so I liked that someone came in with fresh towels and least took out the trash daily. They did have an electric charger for your vehicle for an extra charge. But the overnight charge was fairly reasonable.

First let me say that if I seem picky, I picked this hotel for the full kitchen and breakfast. The room seemed neat but The bathroom sink faucets was not set in firmly. Like parts missing and wobbly. Like a 1/2” pipe in a 2” hole if that makes sense(but it worked)And the shower handle had pieces loose and coming off. We had a dirty blanket for the rollaway. I’ve been to these type of home 2 stay places before and this was the Least impressive kitchen area. It had a larger fridge, a dishwasher, and microwave. But the room was pretty comfortable. The breakfast was good for my husband who went down at 6am when it was fresh. But everything was dry and crusty by 8am. And the last day we were there, they were short handed and because a soccer team was there they had NOTHING left except oatmeal and about 12 people in line to make waffles. I waited for 20 minutes for coffee that came after I gave up. And the decaf was actually cold. Even the juice was out. I felt bad for the lady working there. But also for all the guests that were not getting what they paid for. I just expected a little more for around $200 a night. Not sure I would pick this hotel over the others in the area.

Pancakes.

Frozen/microwave sausage biscuits.

Over booked. We book in February for April. Had us stay in a handicap room, because they overbooked and gave our room away. Charge us $60 more. And wouldn’t give us a copy of the receipt. Said Booking.com would send it to us. Sad Sad

seemed well kept

Upon entering the room we found a dirty sock. We did not get to the hotel until almost 10pm but when I got into bed and pulled up the comforter, there was a wet spot on the comforter. Hoping it just didn’t finish drying from being washed 😳 Included breakfast did not start serving until 7:30 am. We needed to get going way before 7:30am.

Pool! Staff! Room!

Needed 2 tvs for the size of the room

Convenient location near interstate and good restaurants. Love the charming town of Cartersville!