Good location, near by all restaurants and bars. The apartment itself was great, spacious and had everything we needed for a short stay.

The company which is managing the property was horrible. I don’t see why I have to come and collect the keys from your office, which is not where the house is and also drop them off back to you. Also they didn’t have keys for the garage, they run out of them apparently, so they told us to just park on the street with a paper saying the house name. When we explained that we have already park the car inside the garage as someone was exiting and open the door for us, believing we will be getting a key, as it was emailed to us, the answer was “you just need to stay in the garage till someone gets off and can open the door for you”. 0 professional. 0 help. 0 friendliness.

The elevator was out of service for our entire stay. I was travelling with my elderly parents and they had a hard time navigating the staircase every time we needed to get to street level. This added some logistical pain to our trip. When we booked the property, we confirmed that there would be an available elevator for my parents to use. Upon arrival, we discovered that the elevator was out of service. My father recently had knee replacement surgery and the stairs proved to be very difficult for him.

Location and size were the best thing this property had going for it.

This property is in need of so much maintenance. The kitchen appliances are rusted, floor boards coming up in the master bedroom, living room furniture is dirty, deck is rotting so you need shoes at all times. In the living room it looks like they had significant leaks from old windows, walls are patched and so poorly done. Moisture is definitely an issue in this unit. The bathrooms look updated from the pictures but it’s just the tile work and it’s not an upgrade. Vanities are old and rotting. Air conditioning on the second floor are portable floor units which sound like freight trains. In the second bedroom, you can’t even access one side of the bed because of the unit. The dresser is so old and disgusting looking that you won’t even want to touch it (normally I Lysol wipe drawers before putting clothes in). No closet in the master that is accessible, owner has it locked. The doors out to the deck can’t be closed unless you deadbolt them. Making it difficult to even sit outside. The property manager told us they would immediately address the issues. HOWEVER, if you dig into the reviews for this unit, they’ve been saying the same thing for 2 YEARS to other bad reviews. Other than location and shared pool, this is not as advertised AT ALL!

NOTHING

THE WHOLE PLACE WAS NOT AT ALL, UP TO ARE EXPECTATIONS

Great location. Cleanliness.

Instructions not clear at all. The instruction to come from the street direct depends on which street the car ends up in. The direction to go to temp carpark is not correct from where we came from. Its sooooooo confusing.. Hard to find the black key box. Took us 30 mins before someone we approached who fortunately lives here.....this is most frustrating. Other than that, its great.

Amazing amenities, everything you need, especially for kids. Large comfortable bedrooms. Spotless clean. Well equipped kitchen and laundry facilities. Pool was nice but needs a bit of a clean. The surrounds of the property also so well kept. Perfect location smack bang in the middle but still quiet at night, (apart from the rooster!). Hot tub was a real nice bonus.

It was a little expensive, but I suppose it’s key west prices