L'emplacement par rapport au stade Michelin

La salle pour déjeuner un peu petite quand l’hôtel est complet, et le choix est juste correct. Clermont est une ville de rugby et l'emplacement de l'hôtel est idéal pour aller voir un match de l'ASM, mais dommage de ne pas avoir canal + pour les amateurs de rugby qui viennent nombreux dans cet établissement. le parking payant.

La baignoire... Le calme... La taille de cambre et salle de bain et la propreté

Tout était top... Peut être un petit plateau de thé et café dans la chambre si fallait dire quelque chose

Personnel à l écoute et force de proposition

Petit déjeuner bien Il n’y a pas de chaud

Personnel parfois des personnes très sympa et parfois des portes de prison

Excellent rapport qualité prix, personnel agréable et disponible, chambre idéale

Éloignement avec le centre ville comme décrit sur votre site !!

Good location near tram stop and exhibition centre. Helpful reception staff.

A bit basic, thin towels. But fine for a 3 star.

Organisation à revoir

L'eau pour la douche n'est pas chaude.

Hotel feel and look and car park - communicating room with children. Room nice and quiet and clean

Beds very hard but ok

Location and staff were good, pleasant hotel, modern.

Twin room, the beds were really close together which was fine because I was travelling with my daughter.

Parking for a fee and overall standard

Location some way from the City Centre

Excellent value

brilliant spot, really accommodating (last minute detour ment an unplanned spot!) safe parking, great facilities, nice terrace, lovely breakfast

the website/information did not say that there was food available nor what time it was open/closed. we would of eaten there but information was limited

Plenty parking space. Staff were helpful room clean. Good location.

Staff very helpful

Nothing

Confortable, clean room. Well located.

room was very clean

No more Egg and Bacon when I took my breakfast at 7:30. A slight leak from the flush in the wc.

The location and the comfort

When we came back from eating in the town centre we decided to have a drink in the bar (it was before 10), when we asked we felt that the girl on reception was not to pleased that we had disturbed her, even though they say it is open till 1am

It's clean hotel also the most of the staff is polite.

I have stayed at this hotel three consecutive, the 2 first weeks were ok. On the second week I faced some issues with the communication, because the staff doesn't speak good English,but they put effort to bridge the linguistic gap. But the last week I had to do with a rude receptionist who doesn't speak English according to him, ironic and basically he didn't know basic things. E.g I asked to pay for the room ,he changed me in the beginning one night out of 2 , then he realised that one night is not paid and he asked me to pay separately the second night. I asked him to put the name and address of the company where I work on the invoice, didn't know how to do it. He kept speaking to me in french while he knew that I don't speak, and he referred to me twice in 2 days how many languages he speak and which. Congratulations. I speak also three languages. Basically the bad score to the certain hotel is due to this guy, because they hired him while they knew that he cannot speak English. I cannot understand how a company in the industry of tourism hired this guy. He referred me that he speaks Catalan among the other 2 languages he can speak. Really useful information for me. Conclusion: A bad decision (hiring the wrong person) is costly and this is responsibility of the management!

Location, the room the staff and the ambience.

Trees that I was allergic to pollen, there were lots near the hotel.😀

Brilliant friendly staff Good food Nice bar

The hotel was conveniently located a very short walk from the Stade Marcel Michelin which was the reason for our visit. Whilst it was only a 15 / 20 minute walk for the main city centre there is also a tram stop almost right outside. Free secure parking is available.

position for stade Marcel michelin and transport links into the city

rooms were a little too warm but that probably wasn't helped by the consumption of alcohol at stade Marcel michelin