We booked this last minute because we were very unhappy with our other accommodation in Bariloche. The guys at the reception were super welcoming and friendly as soon as we arrived. The room was spacious, had a view of the lake and an incredibly comfortable bed. The booking included a welcome drink, and we were able to enjoy the amazing views from the hotel terrace, but could also go down to the private beach that is part of the facilities. This was easily one of the best places we stayed in Argentina. The breakfast was plentiful. The facilities clean and modern. Would stay again!

Nothing, everything was perfect. Wish we had more time to enjoy the hotel!

A beautiful hotel with stunning views and nice rooms. The hotel is right on the lake, and there are great views from cozy lobby and all terraces with a great waterfall right next door.

Our room had a water leak from bathroom and the wall was stained and the flooring was buckling and popping up, very dangerous, we tripped many times. The hotel's website leads you to believe that it is a resort, with bicycles and hiking trails, we were excited to settle in with our children and enjoy nature without leaving the grounds, but they have non of those things. They simply will give you the names of tour companies that will take you on excursions, not at all what we were lead to believe. The hotel was extremely short staffed, we could not have dinner because they couldn't cook enough meals at the same time, the breakfast (manned by one very hard working waitress) was constantly short on supplies as she struggled to keep up, I would hate to see what it would be like when the hotel is full.

The location is excellent, the staff is fantastic

The design of the room was extremely impractical. Its ok if you stay 1-2 nights and you need only bed to sleep. We stayed 8 nights and this room didn't have any desk or table and nowhere to put the thinks on. We had to keep most of the stuff on the floor.

Good selection breakfast buffet but was a little awkward getting up and down for cofffee/tea

Breakfast service

great location, friendly staff.

not enough time there

I cannot describe how much I loved it here! I was so sad when we left, once you step into this place you feel instant calmness. The staff is the best I have met in a long time, super helpful and nice. You can tell that they make a great team and get along themselves. The hotel itself is beautifully decorated and the views are too good to be true. Thanks so much!

Our room was just next to the elevator and it was a bit loud but nothing crazy. Also more savory options for breakfast would be nice, we just had eggs, ham and cheese every day.

Excellent breakfast. The shared spaces were beautiful and clean. Private beach access is super nice. The staff went above and beyond to help us. Some rooms are still pending full renovation and are somewhat dated, but overall very comfortable and clean. We would happily stay again.

Habitaciones amplias y staff amable

the staff cordiality

A beautiful mansion turned into a hotel, with its own waterfall in front of Nahuel Huapi Lake. All the ingredients to stay in a magic place. The staff is really nice. Very well located in the city of Bariloche.

Location Views

My room was literally 2 meters from the entrance door and parking lot.