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all the staff were attentive, all the service we need they did with no problem.

there is no phone number to call reception or any other information about food service (lunch or dinner) in the hotel. It also could have a laundry service.

Good location, good breakfast, beautiful hotel architecture and deco.

Staff: Didn't cater for minimal requests to the point of causing a bad impression. Not flexible at all. Not friendly on 1st contact when requested to give tourism related info. TOOK 3 HOURS TO CLEAN PUBLIC COFFEE MACHINE, no concern for our needs to have a simple coffee. In general, staff is poorly trained on customer facing skills. Room: No door sign to clean or not to clean the room. Too small. Only 1 bedside table when there is space for 2 and rejected a request to bring a very much needed 2nd bedside table. No decent hand soap.

I liked the decoration.

The mattress was a bit too hard.

very clean hotel. staff is very nice and helpful

the pool needed some cleaning and it was cleaned the same day we arrived

Location. Clean.

Great location

There wasn’t Pao de queijo everyday