a localização do hotel é ótima.

a cama tinha um buraco enorme no colchão. o pior colchão das nossas vidas

The beds were comfortable

If I’m honest I was very disappointed by the dated worn out standard of this hotel. We had done a trip all through Morocco starting from Marrakesh up to Tangier and the places we stayed were excellent. We then arrived in Gibraltar and were disappointed with the hotel. I would say it was more a 1* or 2*. The location was very good and the reception staff and night porter were lovely. However, the breakfast was one of the worst breakfasts we have had in all the travels we have ever done. Toast and yogurt were about all there was. The tea and coffee were not refilled much and we wished we hadn’t added on the breakfast and went somewhere else. It’s such a shame when the hotel could be lovely but it needs completely renovating and the standards need to be raised considerably. We would not stay in this hotel again.

Good breakfast but should have been included in the price

Easy Location

Clean

staff very friendly and helpful - location excellent

rooms very tired and extremely dated - needs a good upgrade.

Hotel decisamente vecchio e trascurato in ogni sua parte. Il raffrescamento della camera era effettuato da un apprecchio aggiunto in un secondo momento e molto rumoroso

There was not much to like other than it was in a good location and it was possible to walk to most attractions.

The website states that there is parking, albeit limited on a first come first served basis, but there was no information from the desk where the various public parking were located. This took us a considerable time to find parking. We paid for breakfast for the two-day stay, we didn't bother on the second day, the breakfast menu - which was a help-yourself buffet, was the worst that I have come across. There was no fruit, the cereals were straight from a packet of cornflakes or similar, no muesli, and no alternative milk products for those that cannot have dairy. There was only butter and no vegetable spread. No fresh pastries apart from small croissants straight out of a supermarket bulk bag. The juice was from a carton. We could eat nothing as vegetarians. We only had the orange juice. The room was clean but rather rundown. The bathroom was basic and could do with a redecoration. The toilet flush was somewhat broken. The air conditioning was a standalone machine that sounded like an aircraft taking off. It was noisy even putting it in sleep mode. We just turned it off as it was impossible to hear each other with it on. There was no kettle or tea or coffee in the room. No iron just a hairdryer. We didn't use the swimming pool which required going out of the main building onto the street and into another side building. It was a very small pool so we didn't think it worthwhile even with a 6 year old.

Location is outstanding if you want to be in the centre of things, which we did. It was quiet under the circumstances.

Overriding impression of Bistol Hotel is wonderful pool and location, awful pokey corridors/rooms, unimaginatve breakfast, variable staff. It badly needs an upgrade inside and a bit of real care and attention. For all that it's good value for money.