La chambre spacieuse, le personnel très accueillant

Le prix du parking et le petit déjeuner décevant

Maravilhoso, quarto grande, cheiroso, confortável, tudo perfeito, da recepção a acomodação não tem um ponto negativo ! Atendentes e camareira super simpáticas e proativas, até roteiro pronto o hotel entregou, café da manhã delicioso, hotel super arrumado. Simplesmente perfeito.

Não tem nada de errado ou que precise melhorar.

Personalen, frukosten och läget.

Det var rent i rummet men handdukstorken var det inte.

20€ le petit déjeuner, correct. Un prix normal pour ce type d’établissement. Bar avec consos abordables et personnel sympa. Pas eu le temps de tester la piscine. L’intérieur du bâtiment mériterait un coup de neuf. Mais semble néanmoins propre.

Deux nuits (378€ en mai-24) dans une chambre de cet hôtel qui, au regard de celle-ci, ne mérite pas ses étoiles. Du jamais vu, on se demande même si ce n’est pas une volonté d’indélicatesse envers les clients. Pas de porte entre la cabinet de toilette, les WC et la chambre. Tout le monde partage odeurs et manque d’intimité ! Même pas d’extraction du coté des WC (ni même autre part !) La multiprise qui déborde du frigo posé par terre, on en parle ? Ridicule aussi le panneau écolo, « Pour éviter de laver vos serviettes, laissez les accrochées. Trouvées par terre, elle seront lavées ». AUCUN support ou tringle existant permettant de les laisser sécher. De qui se moque ton ?

Design of the room, quality of breakfast, temperature of water in the pool. The staff was helpful.

Small bathroom, no hooks to hang towels/bathrobes, variety of food at breakfast. It would be nice it the food has name plates near so you can see what is this, like pork ham, chicken ham etc. Also no place to dry the swimming suits/towels, which would be convenient if you stay in the hotel with the pool.

L’adaptation, l’accueil et la réactivité du personnel. Le petit déjeuné est très varié, nous nous sommes régalés.

L'espace de la chambre et de la SDB spacieux. La proximité avec le centre-ville et les grands axes. La mise à disposition de sorties de bain et chaussons pour le spa. La télé avec chaînes françaises. La mise à disposition de bouilloire et cafetière. Le personnel très sympa et accueillant. Chambre propre

La literie trop moelleuse, le spa dont l'eau était trouble, odorante et sale. Pour un 4 étoiles nous nous attendions mieux d'autant qu'il était rénové manque d'aération dans la chambre et SDB. Le manque d'insonorisation, on a entendu la chambre d'à côté: leurs ébats, leurs discussions car la sdb est une fenêtre ouverte sur leur chambre. Problème de clim HS: affichage hs et mise en fonction tout seul dans la suite et bruyant. Le sèche-cheveux n'est pas agréable à utiliser.

Très bon accueil. Nous remercions les personnes qui fait que ce séjour était magnifique.

Hôtel très cosy et bien situé

Attention à ne pas laisser certaines traces d’humidité au second

La netedad, el confort de les habitacions. La piscina

Piscine jusque 22h

This was our fourth stay at this hotel and it didn't disappoint. All the staff are warm and friendly and very helpful. The swimming pool is excellent and the breakfast room is always popular. We are already planning our next trip and look forward to staying at this hotel again.

Parking is limited but very expensive. Much easier to park at tzand for half the price, everything else about the hotel is fantastic.

Breakfast spread was excellent. Very courteous staff and of course the location.

Size of rooms and bathrooms very small. Toiletries very mediocre.

Very clean hotel and nice breakfast

It’s confusing finding our room. It’s like a little maze :)

I didn’t like nothing

Everything

I liked Everything about the Hotel

Everything was good but I would suggest putting a full length mirror in the room as the only mirror was in the bathroom

Hotel is a nice, easy 12 or so minute walk into the old city. With plenty of restaurants etc closer by. Short taxi ride from the train station. Comfortable bed and room. Mosquito devices provided to deal with the odd mosquito.

The sounds from doors closing, in other rooms, a bit noisey. I brought the coffee table into the bathroom to hold my toiletries as there isn't much room for them. Only minor things and I enjoyed my stay

Elevator didn't work and we were on 3rd floor. They brought luggage up but we had to bring it down, Breakfast on weekend doesn't start until 7:30 a.m. - we missed due to early train. People do get up before 7:30 a.m.

very frendly staff ,comfortable bed

staff, facilities

nothing actually

Friendly staff, good facilities, great location and big spacious room with comfortable beds for a very good price.

Access impaired by road works outside, although not the hotels fault.

cozy, comfortable, close enough to town center.

Easy to hear sounds out in the hallway while in room.

Amazing breakfast, lovely pool, good location, very comfy bed, kind staff.

No towel rack/hook. Shower drain needs unblocking. AC/heating control set to auto so couldn't heat when wanted to, and no heating on in bathroom so very cold. Cheap toilet paper. Quite noisy room with pipes/pumps.

The location is perfect it is very near to the center and the station. The staff was excellent.

Our room was freezing when we arrived. We were told that it will get warmer after a short time. But hours and hours passed and nothing did change. Than they changed our room but we lost time and got nervous.

Beautiful pool and lovely staff

Nothing!

The location of the hotel was excellent, walking distance to the centre of Bruges. The family room we stayed in was huge, like a presidential suite. The kids were amazed with the size of the room and how nice it was. The swimming pool/room was so relaxing, like in a spa. The hotel was nicely decorated with flowers and candles. The guy at reception was very nice and helpful who gave us a map and showed us things to do in Bruges.

It would have been very convenient if there was a restaurant in the hotel as we had to go out for dinner in the rain. Having said that a few restaurants were only a few minutes walk away from the hotel. Also It would have been nice if there was a sauna in the swimming room. It's just us being picky.