Funcionários muitos prestativo, limpeza do quarto impecável, ótimo conforto. Muito boa a estadia.

foi tudo muito bom

A atenção do pessoal de serviço e limpeza foi boa. A localização do hotel era muito boa. O wifi funcionou bem e sem problemas.

Em vez de ter uma cama grande, eram 2 camas juntas e isso é desconfortável porque é gerado um espaço no meio da cama. A comida disponível à la carte no almoço e no jantar era cara e não muito boa. O chuveiro tem pouca saída de água fria, então era difícil regular a água quente e perdia-se muito tempo.

Dos funcionários e das instituições

Dos preços dos alimentos

Nothing very old and dirty.

The staff were horrible and in helpful

Limpeza, conforto

Gostei de tudo

El desayuno era muy completo y variado

El gimnasio no estaba bien equipado

Todo

La señal de wifi era un poco débil en la habitación

Localização.

Do preço café da manhã Não permitem que vc beba o seu vinho de gosto pessoal , e não tem outras opções.

Nada ! PÉSIMO

Estaba sucia la habitación y había un olor a humedad terrible Insoportable Solicitamos que nos cambien a otro hotel de la cadena ( martinique u otro) pagando la Diferencia y se negaron hacerlo NO RECOMENDABLE

O prédio fica bem localizado, em uma das principais avenidas de Copacabana, próximo à praia. No terraço tem uma vista linda do mar. O café da manhã estava bem servido, com tudo de qualidade e a vontade para os hóspedes.

Ao redor do prédio ficam muitos moradores de rua e drogados, o que torna a área perigosa para ficar andando a pé, independente do horário do dia. O quarto era simples, o banheiro pequeno e a tv um pouco antiga, mas de forma geral uma acomodação honesta.

Cama e quarto confortável, café da manhã bom.

Localização não é das melhores, funcionários não são tão simpáticos, ambiente do hotel um pouco antigo.

Location

Nothing

Precioso, muy grande y elegante!

Suena mucho el aire acondicionando

La ubicación y la atención del personal 🫶

Nada

Tudo. Limpo e aconchegante

Descarga do banheiro muito barulhenta.

The staff who work in the hotel are very nice and helpful especially the concierge! The pool and the sauna at the rooftop are great! The location is perfect. The neighbourhood is very nice (affordable local restaurants, laundry, supermarkets, etc.) I will be back!

The mattress of the bed is not confortable. In one big bed, they have put two mattresses instead of one... And there is a noise 24h/24h of ventilation or maybe the elevator, they should do something about it. At night, you can hear it more. It is pitty, because all the rest was perfect but the mattress and the ventilation noise make the stay less confortable.

The location was just amazing. We were able to walk to a Shopping center, and also the beach was only 3 blocks away. At the check-in time the receptionists were very kind and did accommodate our early check-in by charging us a half day fee. The water ran smoothly, the A/C worked wonders and the TV was bigger than 32 inches.

I did not like the fact that in reception they were not able to help a foreigner get the "Bike Itau" app up and running, they should have a workaround for hotel visitors to be able to use the public electric bikes. The other thing I really hated was around 2-3 am that I woke up to take a shower, my room was ok, but my bathroom was completely stinky of Tabaco, meaning by this, that someone was smoking in his room without permission, also the hallway towards the elevator was way stinkier. The Hotel MUST pay attention to this, if I would have made the visit with my children I would have been EXTREMELY UNHAPPY with this situation.

Breakfast had amazing options and was delicious. Loved the free toiletries in the bathroom. Spacious, with a ton of space to put my things.

Breakfast was very crowded.

The location. Close to the beach

The room is outdated. The breakfast was pretty much the same food every morning. No variety.

I liked the upstairs viewing area that also had a roof top pool.

The room was small

The service and hospitality

It is a scam, they hired a good photographer to display the best pictures online but in reality, it is old, the pool is small compare to what it shows in the picture, there isn’t a kettle, the iron it is only for one hour, the breakfast it is expensive.

Was always clean and had close access to the beach

The bed and pillows were very uncomfortable. The drain in the bathroom smelled liked marijuana

Good location, excellent and a very polite, and helpful stuff. Clean and specious room. Needs improvements in modernizing furniture and bathroom.

Furniture and the extra bed that did not fit in the room space - improvised 3-bad room.

La ubicación

I was given an internal room even though there were available rooms in the front