It was most unimpressive from the outside view, however, the inside was much nicer and the staff were friendly and helpful. I think that they upgraded us. They put us in suite 300 and we were very pleased with that room, which was large, clean and comfortable. The bed was great and the AC worked well. The coffee was good and strong. All in all, it was a good experience for us. The front desk printed out some immigration papers for us quickly and professionally. It rained hard and they let us park our campervan, which sometimes leaks, under the entrance awning.