Superb service and attention to detail

Hotel is new, rooms are spacious with great view. Dinner is fabulous, like in a very good restaurant. Every time something new, but always tasty. Hotel area is not big, but good enough to stay with children for several days. Spa and roof pool are awesome. Special thank for afternoon snacks which are included in HP.

Kitchen works limited during lunch time and if you come 5 minutes later staff will not help you even if you (or your children) are really hungry after morning walking.

+ the infinity pool, it was extremely nice to swim there, enjoying the whole panorama + the dinners, how was everthing cooked and so well prepared + the room was big and cozy + the staff was very friendly

- the breakfast, the same choices everyday, but the food was ok, fresh - the coffee, for such a hotel, the coffee wasn’t so good - I would recommand to split the families with children from the other without children, I mean the rooms/floors. Children are very loud in the evenings, even in the middle of the night and we are all in a holiday trying to fill our batteries...or maybe to change the policy of this hotel, allowing to be only Adults 😬 All in all, I recommand this hotel and their effort for all of us to feel as good as we can!! Many thanks to the Chefs !

Very nice and recently renovated hotel, excellent food, wonderful sauna and roof pool, super clean, very near to Merano, possibility to charge electric car

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