we are a family or 2 adults, a baby and 2 toddlers . we booked two room as we always do on holidays. when we got to the hotel the two ladies at the reception told us we were going to stay in two different rooms. wait, is this really happening? we r a family of five . after a long flight with three kids you really don’t want to have this sort of issue. we all needed a rest . anyway, we booked two rooms and you guys place us in two different rooms??????? what sort of holidays is that? disgrace. horrible. never again , this is the first time in years of travelling on holidays that such a thing like this happened, the hotel staff blamed on Booking.com saying they never let the hotel know we were a family . it doesn’t make sense to me . the only good things about the hotel are the restaurant staff and the food , they never clean the rooms, they just change towels and make the bed , not even soup bar to wash hands was given after they were gone. bad reception and extremely bad management. never again and I’ll write reviews everywhere about what happened , oh and guess what ? we stayed in two separate rooms far far far from where I thought we were going to stay, hundreds of steps to climb with a baby and no lift or pram facility . horrible experience. if you are a family looking for a nice clean hotel , good reception , good people to manage any issue that comes on the way , don’t stay there . be also aware that if you book two rooms they can and will place you guys in two different room apart from each other , even in different floors.

location is too far from the rest of the island , rooms don’t get clean and rude reception staff, and they never sorted us out by putting us in a two bedroom suite all together. they actually don’t care

Good choice

Entertainment was very poor

the pool was small but nice, the food was decent and as a vegetarian I had plenty to eat. The cocktails were nice and we had a really good time.

The bed was very hard, the entertainment was fine but not great especially the magic show

Food was terrible pork and fish almost everyday no vegetables to go with meals or gravy

The apartment was a great size. Wide selection for breakfast. Dinner was nice enough for All Inc.

The hotel is quite run down. The pool bar ‘lunch’ passes for a snack. And you could only get a snack in between meals if you times it right. Daytime food disappears very quickly - miss it, miss out.

the rooms were spacious and clean. Located on the coast, at coast pathwalk nice for walking, running etc. Food was also quite ok. Generally good value for money.

Rooms need to refurbish. AC only in bedroom, so person sleeping on sofas would be without it. So, in hot months be careful with that. Pools were not heated, so in winter months do not expect to spend much time in them. Would be great to show the temperature. Coffee is horrible. Even if you pay for espresso. I think that pasta was also not very good, looked like the cheap pasta for cooking was used. Smoking permitted at tables in canteen (outside area). So we were forced to eat inside.

The staff are so friendly and helpful. The hotel is beautiful, right on the ocean and open enough if you want to go into town. Drinks are included and they are okay.

The restaurant couldn’t had more variety. With it being the only restaurant on the island, I definitely shouldn’t have been eating the same breakfast everyday.

Rooms had a beatiful sea view worth paying extra for it. It was clean in the rooms. Tasty and good cakes selection for dinner.

Extra charges. 7€ for Wi-Fi access for one device. 10€ deposit for air con remote. Had to change rooms due to malfunctioning aircon. First had to wait for engineer. Having to stay in hot stuffy room while could be moved immediately to the other room. Finally forced to pack and run between reception just to be moved to the room few doors away. The tub in the bathroom was wobbly, cracking on the seal. Juice machines empty running with water only. Mediocre food.