2nd time at this hotel and it was just as great of an experience as the first time

What’s not too like

Excellent breakfast worth the price, very comfortable rooms, calm, and nice staff

There could be kettles in the rooms considering the standing of the hotel, and a place to put the luggage.

The room was big and comfortable. Very helpful staff

For the price they charge, water bottles should have been included

Nice and clean hotel. great atmosphere as well. We would come back again.

The bed sheets and linning are not that comfy. Maybe a nicer softener scent to the bed lining would help. Additionally, our bed was basically two separate beds joined together which was not nice when we were trying to sleep together.

Comfortable, quiet room and very nicely decorated. Fantastic modern shower with hot water, nice toiletries. Modern lamps, useful power outlets near the bed. Good double bed. Everything very clean. Blind curtains to block the light in the morning. The price for the room per night is acceptable for the quality and comfort you get, unless you include pay for breakfast and parking. In that case, I'd go somewhere else.

The breakfast prices were so high that we just skipped it. We were two people but were given just one card to the room. The room lights and the elevator only works with cards, so I had to pick up my husband at the reception when he left the room, because I couldn't stay in the dark room and give my card to him, and he could not get back with the lift without the card... Parking overnight is not free, but actually very expensive, so we parked on the street somewhere and walk in the cold. There is no place to stop a car or taxi in front of the hotel's reception, so you cannot drop your luggage near. I don't know how people with walking disabilities manage it. The reception could have two people but at the checkout only one was there and I waited around 10 minutes only to give my card away.

Very good stuff at the reception linda

Nothing

Beds were very comfortable. Very good breakfast with lots of variation.

Not enough parking.

Room was very nice, bed comfortable. Location was great for the SAP Arena. Great that u can use the strassenbahn to get there. Breakfast buffet had a good selection and provided alternative milk option and thankfully not just soya milk. A real plus !!

Only one barman working in hotel bar on return from the event so resulted in queue. No non alcoholic beer available. No draft beer all bottles. Hot buffet side of breakfast was luke warm not hot, which spoilt an otherwise great breakfast selection. Fire alarm went off throughout hotel telling you to evacuate room. We responded as if it was a real fire and left the building by the nearest exit, only to find out that it was just a practice. It would have been nice to have been warned of thus in advance.

friendly staff

Comfortable bed Nice facilities and equipment On site secure parking Smooth check out process

Nothing

A business hotel without Wi-Fi? The Wi-Fi connection does not function during the entire period we stay and all the compensation we get is two drinks? Also, the fire alarm rang at night and there are no staff come to give any instructions during and after. It’s really not professional at all in face of emergency.

clean and modern rooms. i liked the decor. staff is competent and friendly.

the restaurant was closed and there are not many good options in the area.

cleanliness and location, room was adequately spacious

no water in the room and no kettle