I liked the location, spacious room, wardrobe, and beds. I also enjoyed being very close to the centre, but still on the quiet street without crowds of shouting drunk people. The self-check-in process was super simple and smooth. The stuff communicated very well with me beforehand.

The curatins were too transparent, and it was too light in the room early in the morning. I didn't like the pillows. The ventilation in the bathroom didn't always work. I assume it simply didn't work from 23 o'clock to 6 o'clock. The floor in the bathroom was not cleaned during my 7 days stay there. Couple of times I lacked coffee bags late in the evening, but I don't really complain about that.

Great location especially if you pre book a car park

Bit of noise comes from cafe bar down below but didn’t bother us

Perfect location right in the city centre. We arrived quite late in the evening at a time that the reception was already closed, and we got a really friendly message with all the information we needed to check in to the hotel. Great place to stay for a weekend!

The shower was a little bit small, and there is no airco in the room. Normally that's fine because the windows can be opened, but we stayed at a time that it was very warm outside and in that case some temperature control would have been great.

The location is superb - very central. The street the hotel faces on is pleasant. The room and bathroom are very large. The TV is big and has all the channels.

The hotel may not cater to international guests so well: double beds are actually two single beds. This is awkward for physically close couples as the beds separate in half. Additionally, having keys instead of cards is not as convenient.

super friendly staff and everything organized

Good location, clean and quiet with friendly staff. They gave us an Easter egg as we checked out.

The divets on the twin beds were quite small.

Location suited us perfectly for our Christmas market trip. Rooms were clean & functional. Best thing though was that the staff were super friendly & helpful.

Location was great, bed was comfortable, staff was helpful.

Pillows were a little flat but it wasn’t an issue.

The room was clean. Staff was very friendly and helpful and they have returned to my messages instantly. The bed was comfortable. I didn't heard any noise at night. Location was nice and very close to the Christmas market and Dom.

Heating. Maybe it's because I went there from Lisbon and I'm not used to the cold weathers but the room felt kinda chilly even with heating was at max. Not cold a little bit chilly.(Note that there is a extra heater in the bathroom but I didn't use it much since it said don't run it overnight for safety reasons.)

Great reception staff and spacious rooms Close to center and Christmas market Interesting restaurant next door Secure parking available very near

N/A

Check-in was super smooth. Very close to center and they have a parking practically in front of the hotel. Clean room and bathroom, I would stay again for a short visit.

Room is basic and rather small, 3rd bed was a sofa-bed (we knew and were ok with that when booking, but I can imagine if can be a problem for others, specially for longer stays)

Location, the cost, and the customer service

It could use some renovation

central location, helpful receptionist

small bathroom, could have been cleaner, badly smelling corridors

Good location and close to city centre. There was an area where we could help ourselves to tea, coffee etc. and we were able to take a kettle to our room.

The staff was very kind. We were checking in past 18:00hr, so they sent an email and whatsapp to inform me how to get the keys for the room and even called me on the phone to make sure i had received the info. Also the location was very central.

We booked for two nights but had such a bad night's sleep that we decided to leave a day early. The beds were too hard, pillows were very thin and the noise in the hallways too loud. As it was the last day of our vacation, we choose to rather have lost a bit of money and sleep comfortably at home. Building itself is a bit outdated, using an actual key to open the front door and your roomdoor. No turnlock on the inside of the room, to lock your room. You'd have to leave the key in there. The room it self smelled a bit damp andthere are clear marks on the ceiling of damp issues. Leaving the window open helps a bit, but as you are quite central, it can get noisy on the streets at nights. Shower itself also shows signs of mold along the silicone kit edges. Tv had very limited channels, most of them didnt have service. Everything separate nothing too bad. But everything together very surprising given the booking.com rating.