onsen with everything provided- facial cleanser, moisturiser, shampoo, conditioner, hair dryer… soba at 9:30pm was a nice touch dining area with free drinks nice size room with comfortable beds for 3 adults

price is a higher than other places

We had a spacious room with comfy bed, everything you could possibly need in terms of amenities. The public onsen was great, everything was clean and thoughtful as one would expect. 3min walk from station with good local restaurants nearby. I’d certainly come back.

Reception staff was nonchalant. Unlike the expected politeness from Japanese staff, they ignored us and spent most of their time chatting among themselves, even when we greeted them as we walk in and out of the lobby. Disappointing.

Onsen and free ramen and ice cream. Breakfast.

Great accommodation with a central location in Osaka, close to subway lines to all the main tourist spots (all within 30 minutes commute). The onsen was amazing, with the little guide that really helped me understand how to use an onsen. The room was very basic with no decor however, spacious and comfortable, with all needed for our stay. Big bonus, the massage chair, the complementary ice creams, yakult and ramen. Just little touches to help make our stay for 5 nights feel like home, especially we were travelling with friends, the common area allowed us to relax together after a long day out.

Would like a touch of colour/decor in the rooms, this isn't an issue, it was just very white, cream and brown. But not at all an issue.

Gave us a double room eventhough we selected a twin room. If you can book separate twin and double rooms, then make sure you can provide the correct type of room, or don't let me book it.

Hot spring and free food(Ramen)&drinks

No

onsen is the best thing of Dormy Inn

Staff quite not empathy and not nice (especially woman staff) they are threaten us like they don’t want to . this is very disappoint for us.

The hotel offered all of what you'd expect from a good stay. Things were clean, standard amenities and toiletries were available, and the room was very quiet. However, there were no bells and whistles to bring the stay up beyond an "adequate" level. The best part, for us at least, was how quickly we could get to the Shin Osaka Station and Dotonbori from the hotel. If you're visiting to experience some of Osaka's famed nightlife, this will be a nice central location for you. It isn't too far of a trek to get to a train, bus, or shinkansen from the hotel at all.

The standard room offering is quite cramped for two people. Similar offerings around the country offered quite a bit more space for the price. Not a deal breaker, but something to consider when planning your stay.

clean room, great amenities like hot springs and relaxation area; all complimentary popsicles, ramen and Yakut drinks are delightful

lack of English translation inside the room, unclear on how to turn the toilet light

in such a busy city, getting back to the room felt relaxing !

this is my fault - the location felt too much like a business district. would of chosen a different neighbourhood next time

My wife and I really like the Dormy Inn chain of hotels. For Japanese hotels, we have always gotten spacious rooms. There is consistency in the brand. The rooms and facilities are always clean. The onsens are always large enough to accommodate the guests. Usually two or three baths plus a sauna and some outdoor space or outdoor ventilation. They offer small snacks in the afternoon. The breakfast buffets offer a wide variety of dishes.