Central location

Lack of parking. Was told by reception staff that shopping centre parking was free…. It wasn’t :(

The location of this hotel is excellent, and as we have a small dog it is ideal that it has pet friendly rooms.

The room did smell a bit and was a little dirty around the skirting boards, also there was only one wine glass.

This is the third time we've stayed, we love the cleanliness of the rooms, tidy and not too small. Staff are always friendly and helpful. The location is convenient for us when getting around in the city via uber, cab or walking. Restaurant is an added bonus although it was closed this time we stayed.

Only real criticism, and not something they can change so happy to overlook, inability to open a window for airflow or have balcony rooms on offer. The rooms can get a little stuffy, the aircons work great the three times we have stayed but there is nothing like natural fresh airflow.

Beds and room exceeded expectations and were comfortable, clean and good quality

There is no parking. We had to park in a shopping centre car park and walk two blocks with our children and all of our luggage. We had to repeat this process any time we wanted to leave or return to the hotel. In addition a garbage truck and the sound of broken bottles being dumped from a bin in the alleyway woke us all up at 5am.

Good location in down town Canberra. There's no parking on site, but they gave us easy cheap options in the area.

The hotel was good, especially for the price. It would have been good to have had an app streaming capability on the TV, but it wasn't a deal breaker for the cost of the room.

No much parking terrible

Parking

Parking for one night it cost me $16 as the staff didn’t notify me of the ticket I could have received from the desk. The staff lady also said I would be reimbursed for my cost of parking that I am still waiting, also if Sebel was not going to reimburse me that they would call me this hasn’t happened as well Not happy

Parking cost $16 over night

I recently stayed at this hotel and wanted to express my appreciation for the friendly staff at the front desk. They were exceptionally kind and even treated our dog with great friendliness. However, the lack of parking spaces posed a bit of an inconvenience for us, especially with children and a dog in tow. Having to park far away made the journey quite a bit longer. Despite this, the overall experience was positive, thanks to the welcoming and accommodating staff.

NO parking space.

Location was very good and the room was clean.

The bed was extremely uncomfortable. I was very disappointed to have to ask reception for a mattress protector to be put on our bed. It really was not something i should have had to do when you are paying over $400 per night. i was also concerned about the hygiene standards with a sheet is the only thing between us and the mattress.

Pet friendly, location right in the centre of the city, near Canberra Centre and there's a bubble tea shop within the hotel

Parking can be challenging but the hotel does give out discounted flat rate parking ticket/day

Comfortable, friendly , clean Close to centre of city

We had a large crack in our window which was on the eighth floor , a little unsettling.

Everything

Nothing

Very comfortable. Very central.

No parking.

Did not have breakfast - location good in middle of city.

parking a big problem. told to park in shopping centre and be charged $10 per day. suggest to make it free for any traveller

The perfect location, could walk everywhere, helpful & friendly staff, beautiful views from windows, quiet at night for a good sleep, comfty beds, very clean & fresh.

Shower pressure was a little low but it was not a true problem.

Close to everything we needed.....walking distance to most things....warm rooms....

The cold, but it is june....same weather as Christchurch.....

Very close to the Central Canberra. Good restaurants

No Parking at the premise. That was the biggest downside. Every time we had to walk 15 mins to the parking at Canberra centre.

location and facilities are great, comfortable rooms and super spacey.

no parking is always a huge let down

The staff

The location. A total pain with no parking available on sight for those of us travelling by road