The place was mostly great, the space was what we expected and the location was convenient with good bus service to Edinburgh

The hosts were very responsive before our arrival, and then completely unresponsive after we had paid both the entire bill and an extra fee for early check-in. We had difficulties with the check-in due to our lack of internet service (a concern that we had communicated in advance). When we did have trouble and tried to contact the hosts multiple times by email and text, they simply didn't respond. We've asked for a refund for the early check-in, and still no response. In addition, the advertised washing machine was in a closet buried by storage items, so was virtually inaccessible and we couldn't use it.

Lovely property, clean and spacious and very helpful staff

N/A

We travelled to Scotland to attend a wedding at Dalhousie castle. The property was in a perfect location to easily get to the castle by taxi and a day in Edinburgh the following day catching the bus. The apartment was very comfortable and the host could not of been more helpful and prompt with any questions that we had.

The entrance and the stairs up to the property is quite scruffy, but don’t be put off because the apartment is light, airy and comfortable.

Location of apartment and good size of rooms.....and having two bathrooms 👍 we also had plenty towels and kitchen crockery etc

Regarding recycling our rubbish there was no information on what bin was for what rubbish. We didn't know what bin was for glass, paper, plastic or Non recyclable??? Also there was a lack of hangers in the wardrobes. 😒

No breakfast

Kitchen fridge not working table needs re furnished v

The property was immaculate, new, and very well done. The kitchen and two bathroom really helped. We had only three, but it could hold 6 comfortably. the living room was quite comfortable. highly recommend.

It was on an upper floor. once we were checked in it didn’t matter though.

comfortable beds and clean and 2 bathrooms

please stock salt and paper towels

Nothing

1. No daily service 2. No Lift 3. Difficult communication with reception 4. No Taxi in apartment location 5. Reception staff not helpful and not reply to messages 6. Beds not comfortable 7. To far from city centre 8. Very expensive 9. Noisy 10. If arrivals earlier no store for luggage 11. No reception (only communicate by phone) 12. There is timer for heater so the ground to much cold