Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: One of the best vacations I have had! The cabin was beautiful! Perfect and very clean! Had everything we needed! Was very warm and inviting! Wish I owned it!!! Will be back!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed Poppes Pinnacle the views from every room were greatand watching the Tram go back and forth was great the house had everything you needed and plenty of room we enjoyed having our coffee on the main deck in the mornings a of course seeing the bear go down the street was great tooWe will definitely be back

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed Poppes Pinnacle the views from every room were great
and watching the Tram go back and forth was great the house had everything you needed and plenty of room we enjoyed having our coffee on the main deck in the mornings a of course seeing the bear go down the street was great too
We will definitely be back

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our vacation get away was awesome. The chalet has a great view. This chalet is very comfortable inside. The elevator is a great addition especially for those who need it. Unfortunately, it was out of order when we were there but that didn't stop us from enjoying the chalet.

Everything was perfect! Great location minutes from downtown, beautiful views, the house had everything we needed! We will be back next year!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved the layout of the house and the view. Was disappointed that the elevator didn't work.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is definitely one of my favorite chalets that Mountain Laurel offers! The view was absolutely amazing and the house was beautiful! Very convenient to town. We were a little disappointed the elevator was not functioning from a luggage aspect. We had a member of our party that had just had back surgery but we handled their luggage so it was just a slight inconvenience. Still a great stay! Thank you!

Everything was perfect! Great location minutes from downtown, beautiful views, the house had everything we needed! We will be back next year!

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home was so comfortable and had everything we needed for our stay. The views were amazing and I miss them already! The kitchen was so well stocked as well as the bar on the bottom floor. I was thrilled to find a small cooler for us to use!
The staff was nice however I wish they would given us a note that the elevator was broken. That was one of the amenities we based our decision on.
Tips for management: throw blankets would be a nice touch. And leaving enough consumables like trash bags & dishwasher soap for a guest stay. We couldn't make it to the office during business hours to get more cause we were out. Thanks!

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home was so comfortable and had everything we needed for our stay. The views were amazing and I miss them already! The kitchen was so well stocked as well as the bar on the bottom floor. I was thrilled to find a small cooler for us to use!The staff was nice however I wish they would given us a note that the elevator was broken. That was one of the amenities we based our decision on. Tips for management: throw blankets would be a nice touch. And leaving enough consumables like trash bags & dishwasher soap for a guest stay. We couldn't make it to the office during business hours to get more cause we were out. Thanks!

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was lovely! We really enjoyed our stay!! The home and views were amazing. We saw lots of bears! The only downfall was the management company calling us twice during the stay for unnecessary reasons. While professional, the reasons we were called where unnecessary and should have been handled in a different manner. Also, there should be a weight limit sign on the deck. We were nervous to park our Jeep on it!

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was lovely! We really enjoyed our stay!! The home and views were amazing. We saw lots of bears! The only downfall was the management company calling us twice during the stay for unnecessary reasons. While professional, the reasons we were called where unnecessary and should have been handled in a different manner.

Also, there should be a weight limit sign on the deck. We were nervous to park our Jeep on it!

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was the 4th time we have stayed at this property in a year. The house had amazing views and the location is great. We were a little disappointed with the rental company this time. The elevator was broken from the previous week but the rental company did not communicate that with us. I called them twice to see if it would be fixed within our stay and it was not. The lack of communication was frustrating. The bear proof trash can also did not work. We tried to find ways to keep the bears out but to no avail. So we waited until we were leaving to put trash in.we have rented through Mt. Laurel several times and I recommend them all the time to people, but I was disappointed in the customer service and communication from them this time. Hopefully they will get the elevator fixed before next the guest or at least tell them upfront it isn't working.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Poppes Pinnicle cabin was beautiful. The views from the windows and decks were amazing. The next time we vacation in Gatlinburg we will definitely be using Mountain Laurel Chalets.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: From the time we stepped into this beautiful home, we knew we were going to have a swell time. We loved the view! The building was spacious and clean. We had everything we needed. We will definitely be back. This is our 2nd experience with Mountain Laurel, they never disappoint!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our relationship with Mtn. Laurel goes back probably 30 years I'd guess.
Don't think we've ever been disappointed in one of your properties. We thank you for this.
This property was no exception.
5 stars for all areas from beginning to end.
A couple of small items we noticed that you might want to consider
1. The decks look old and worn and need staining- stands out from the rest of the property.
2. A small old water spot in bathroom ceiling where paint is peeling off.
3. Unless you really watch - the fridge door does not close. A notice on the door to push it shut might save food for a guest if not closed overnight.
4. Our Sonata would drag going in and out of driveway- looks like the road has been repaved and nothing you can do about this.

Aside from these few small matters, all is very good and we hope to return again to this or another one of your units.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall another great vacation in the Smoky Mtns. This chalet was perfect. The elevator a bonus. Kitchen well stocked. One issue with a power cord missing from the DVD player was handled immediately by the Mtn Laurel staff. Needed as it rained everyday. Highly recommend.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Chalet was everything we hoped for and then some. The decor is beautiful and we loved the location and the entire layout. Viewing Mt. Le'conte from every room, including the bathroom, was breathtaking.
I loved the way everything was labeled on the drawers, shelves & cabinets in the kitchen for your use of the dishes, silverware, knives, pots & pans, table mats etc, and especially all the spices in the spice drawer.
Everything was there for us and we had a need of nothing.
The elevator was so much a blessing transporting our luggage to and from the bedrooms. We were also elated with the jacuzzi and we had fun taking pictures with bear Clyde.
The hot tub was definitely a plus and the game room and theater made our game night so much fun. Everything we needed was right there, and it really was like we were at home.
we loved everything about our stay at this chalet and we are planning on renting it again in 2022, Lord wiling.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Poppes Pinnacle was perfect. We couldn’t have asked for a better view or better location. The house is beautiful. We will always return to Poppes Pinnacle. It felt like home and the weekend was so perfect because of the awesome experience at Poppes Pinnacle. The hot tub was perfect as well! We felt lucky that we picked Poppes Pinnacle!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Poppes Pinnacle has everything you need in a home away from home. The views were breathtaking. We stayed at Poppes Pinnacle back in the 90's. The elevator was a great addition along with the hot tub with lights. We can't say enough good things about Poppes Pinnacle and will definately stay here again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved our chalet for our 28th anniversary! Poppes Pinnacle was very clean, the best view, comfy beds....and the kitchen?? If you want to buy food and cook at the chalet, you will not find a better stocked kitchen! I was impressed! The only down side was the elevator not working. Already looking forward to another visit next year!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Poppe's Pinnacle is a beautiful rental. This home was in a great location and we loved the spacious layout. The views were amazing and the home was very clean.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed with Mountain Laurel so many times I can not easily count and every time has been a pleasure. I missed the opportunity to see the employees during this trip, but that is no fauly of their own thanks to social distancing. As for the property, I have stayed there 4 times now. I think I can honestly say that if I had the opportunity to stay in only one house in the Gatliburg area, this would be it. While I miss the novelty or the old stilted design, I can not argue the addition of the basement is a definite improvement. I can also say that the property is much improved since our 2016 visit. It had been recently remodeled at that point, and I felt the craftsmanship was subpar. It has again been updated with the addition of an elevator serving the bottom 3 levels, and it appears that some of the craftsmanship issues have been rectified. This is truly a top notch property.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is the 4th time we have stayed at this property and just booked again. It's always spotless, the house is beautiful, and the views are breathtaking. It truly feels like a home away from home.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wonderful! We arrived on Christmas Eve, right before the snow started. We woke up to 8 inches of snow and enjoyed the quietness for the remaining of our trip. We love Poppes Pinnacle!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: There obviously aren’t words to express our experience while staying at Poppes Pinnacle. We have visited Gatlinburg for years. This was, by far, the most welcoming, comforting, spectacular cabin we have stayed at. Not only great views every moment of the mountains, but this place had every need covered. From a completely stocked kitchen to 2 hot tubs, to games and Pool table, and the most comfortable beds. BEYOND clean and beautiful - we cannot wait to go back. We literally did not leave the cabin because of the serenity and peace we were experiencing.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Over the years we have stayed at many different rental homes in the Gatlinburg area. Each of those came close to being exactly what we wanted, but not enough to make us book there again. Poppes Pinnacle changed taht for us. We have found a place to stay year after year! We felt at home from the minute we walked in the door. Everything was clean and in good working order. We were close to everything, but far enough away, to feel like we had gotten away from everything. There was some construction noise below us, but that will only be a temporary thing. We saw several bears during our stay. One greeted us in the driveway the first night we were there. You will definitely think twice about taking the trash out after dark! ;)The views from all levels are really good. However, in our opinion, the best view is from the back end of the driveway. There are just 2 things I can think of that I was disappointed in... The grill is electric and tiny. The surface area isn't large enough to cook more than a couple of burgers and because it is electric, it loses that grilled taste. The other thing, the top floor tub room is dated and the tub didn't seem to be very sanitary. That was not a huge deal for us, as we had no plans to use it. However, if you have small kiddos to bathe (the other bathrooms are showers only) you may find that bit of info handy. Honestly though, overall, we couldn't have asked for a more perfect house and location to spend the week! We cannot wait to go back a few times next year!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First class accommodations in a breathtaking location!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My husband and I visited Poppes Pinnacle this past weekend for our anniversary and everything from start to finish was top-notch. A gorgeous chalet with spectacular views, super comfy bed, and clean, clean, clean! We would definitely visit this chalet again in the future.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Clean well kept thoughtful changes to normal conditions. Easy to check in and out.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We spent one week at Poppes Pinnacle. The house was great and the view spectacular! We enjoyed our stay and the folks at Mountain Laurel Chalet office were as helpful as always. Woke up one day and the battery on my truck was dead. Staff came up and had cables to jump start the battery and we were on our way! So thank you to all for a great week at Poppes Pinnacle.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First and foremost I have to say how professional Pam was at the Mtn Chalet agency was. The property was very nice, modernized, clean. The view was great.