-The team : Welcoming, explaining all amenities (if ee would have known before arrival , we would have use the shuttle (24/7). -Free parking - The pool (to relax, it’s not an olympic pool) -Close to airport

May be better Windows (room was close to road), but we all slept comfortably.

Honestly, I loved everything about this hotel. From the location all the way down to the pool and parking, everything was great!

Nothing, not 1 thing

Beds sheets TV and bathroom were all ok and good for a short stay

During the middle of the night, someone kept on trying to call our room phone and every time we’d pick up, they would hang up. Front desk did not care at all and just told us to wait and see if it happens again. Either way, good area for just a short stay near the airport and all.

Breakfast had a great selection of hot and cold items. Hotel location is conveniently located near airport and major highway. Also close to many attractions in Cleveland.

Shower drain was slow.

The lady that checked me in was very friendly and accommodating. I wish I would have got her name because I think she deserves special recognition for her high level of customer service.

I had no issues.

Location and staff was amazing

The bathroom was in much need of deep cleaning and possibly upgrade. The pool and pool area was gloomy and not clean. For the price I was very disappointed.

I thought the staff was amazing! Very funny and good natured.

The beds were not the beds I’m accustomed to when I’m at a Holiday Inn. Not soft or comfortable. Also, the tile leading into the room was dirty. Looked like it needed a good mopping.

Staff was Awesome and you had a great breakfast choice. Did like the fact that the hotel was secure and you needed room key to enter at other doors.

My 1st impression when I came into the hotel was it smelled horrible. Then when I got to my room the room was clean but there was a musty mildew smell. I only hope I don't get sick from that. The one thing is the deposit was over priced. I can understand $100. But $200 is a bit steep. I usually stay in Independence or sometimes Middleburg Heights and the hotels are clean and no smells. I don't think I will be back at least not this location.